L1 Service Desk Analyst
- Hiring Organisation
- Happiest Minds Technologies
- Location
- Warrington, England, United Kingdom
Experience 2+ years in IT service desk/support, ideally in regulated sectors (government, defence, finance). Proven L1 troubleshooting in Windows/macOS environments, Active Directory, O365, Intune, SharePoint and remote tools (TeamViewer). Familiarity with ITIL processes, ticketing systems, and basic scripting (PowerShell/Batch). Excellent ...