Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc Microsoft Windows Server 2008 2019 experience More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group More ❯
resolution or escalation Set up and configure desktops, laptops, and mobile devices Assist with password resets, account unlocks, and user access setup Provide support for Microsoft Office 365, Windows OS, and common applications Maintain accurate documentation of issues and solutions Escalate complex problems to 2nd or 3rd line support teams Skills & Qualifications Strong communication and interpersonal skills Basic understanding … of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯
