2nd Line Support Analyst
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
and software issues. Configure and deploy laptops, desktops, printers, mobile devices, handheld terminals, tablets and google meet hardware. Support mobile devices e.g. tablets and smartphones running iOS and Android OS Manage individual ticket queues, SLAs and adhering to high levels of ticket hygiene. Escalate tickets to 3rd Line Support or third party support teams when required. Follow all company … The role is for you if... Knowledge of Google workspace, Active directory, Group policy, and Microsoft 365. Demonstrable all-round knowledge of Windows 10 and 11. Knowledge of Chrome OS, MacOS, Android, and iOS. Good understanding of TCP/IP/DNS/DHCP technologies. Working knowledge of Microsoft Windows Server 2016 onwards. Knowledge of software distribution and More ❯
Employment Type: Permanent
Posted: