development to keep your skills sharp. What you’ll be doing Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks. Troubleshoot issues with Windows, MacOS, and networking. Manage user accounts, device setups, and Office 365 services. Perform routine maintenance, security checks, and updates. Liaise with suppliers and escalate issues when required. What … you’ll need 2+ years’ IT support experience (Windows 10/11, MacOS, networking basics) Strong communication skills and a friendly, approachable manner UK driving licence & own car Based in or near Swindon Bonus skills: Knowledge of VLANs, VPNs, backup systems, or network cabling The package Salary up to £30,000 26 days holiday Casual dress policy More ❯
Doing: Providing friendly, efficient 1st and 2nd line support to teachers, staff and students Managing devices including laptops, iPads, printers, AV equipment, and more Troubleshooting issues with Windows/MacOS, hardware, and networking Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive Handling user onboarding/offboarding, device imaging, and system housekeeping Logging tickets and keeping … parking, mileage allowance, and 26 days’ holiday What We’re Looking For: At least 2 years’ experience in hands-on IT support Strong troubleshooting across Windows 10/11, MacOS, networking, hardware Office 365 knowledge, Teams, OneDrive, SharePoint Familiarity with Active Directory, file permissions, and printer support Confident working independently and building relationships on-site A full More ❯
knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policies * Familiarity with Microsoft Exchange and Exchange Online * Understanding of Microsoft 365 and Azure Sync fundamentals * Experience supporting Windows, macOS, RDS environments * Strong grasp of networking protocols (TCP/IP, LAN/WAN, firewall basics) * Confident, clear communicator with strong client-facing presence * Comfortable in fast-paced, multi-client More ❯
monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent customer service and communication in educational More ❯
monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, MacOS, basic networking) Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions Strong problem-solving and organisational skills Excellent customer service and communication in More ❯
cloud environments (Microsoft 365, Exchange, SharePoint, basic Azure admin) Handle issues with routers/firewalls, VPNs, and wireless networks Oversee installation, configuration and maintenance of user systems (Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and … in 2nd/3rd line IT support, ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/ More ❯
