mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and AppleMac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management … cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting AppleMacOS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and MacOS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer queries More ❯
support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user More ❯
Cheadle Hulme, Cheadle, Cheshire, England, United Kingdom
QA
the Microsoft stack, predominantly cloud-based using Entra ID and Azure. Some clients still operate on-premises domain controllers using AD DS. We also support a small number of macOS devices. As such, exposure to working with these systems is desirable. Responsibilities: Serve as the first point of contact for incoming support requests. Accurately log and manage tickets in More ❯
Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring – Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools – eg FreshService, remote desktop support Benefits Free Breakfasts Subsidised lunches Pension How to More ❯
our Leasowe Road store in Wallasey Village. Responsibilities: Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and MacOS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer queries More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
DCS Recruitment
ll do: Provide 1st/2nd line support via phone, email, and remote tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain IT … of Windows 10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu), macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user … Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. More ❯
Employment Type: Advanced apprenticeships, Work From Home
North West London, London, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows 10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability to reassure and support non-technical … skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key Skills: Windows, MacOS, Office 365, Google Workspace, Network Troubleshooting (Routers/Switches More ❯
client’s high-end meeting spaces, collaboration areas, and event venues. This includes the management and support of Microsoft Teams Rooms (MTR), BYOD (Bring Your Own Device) solutions, ApplemacOS environments, large-scale LED displays, and integrated AV solutions across a variety of spaces—from intimate huddle rooms to fully equipped large-scale event areas. Two dedicated event spaces … Proven experience in a similar onsite AV/VC technician or engineering role within corporate environments. Strong knowledge of Microsoft Teams Rooms , Crestron , Q-SYS, LED Displays and AppleMAC os. Excellent interpersonal and communication skills with a customer-first mindset. Ability to remain calm under pressure, manage multiple tasks, and prioritise effectively. A proactive, solutions-focused approach with More ❯
warrington, cheshire, north west england, united kingdom
ClearVC
client’s high-end meeting spaces, collaboration areas, and event venues. This includes the management and support of Microsoft Teams Rooms (MTR), BYOD (Bring Your Own Device) solutions, ApplemacOS environments, large-scale LED displays, and integrated AV solutions across a variety of spaces—from intimate huddle rooms to fully equipped large-scale event areas. Two dedicated event spaces … Proven experience in a similar onsite AV/VC technician or engineering role within corporate environments. Strong knowledge of Microsoft Teams Rooms , Crestron , Q-SYS, LED Displays and AppleMAC os. Excellent interpersonal and communication skills with a customer-first mindset. Ability to remain calm under pressure, manage multiple tasks, and prioritise effectively. A proactive, solutions-focused approach with More ❯
bolton, greater manchester, north west england, united kingdom
ClearVC
client’s high-end meeting spaces, collaboration areas, and event venues. This includes the management and support of Microsoft Teams Rooms (MTR), BYOD (Bring Your Own Device) solutions, ApplemacOS environments, large-scale LED displays, and integrated AV solutions across a variety of spaces—from intimate huddle rooms to fully equipped large-scale event areas. Two dedicated event spaces … Proven experience in a similar onsite AV/VC technician or engineering role within corporate environments. Strong knowledge of Microsoft Teams Rooms , Crestron , Q-SYS, LED Displays and AppleMAC os. Excellent interpersonal and communication skills with a customer-first mindset. Ability to remain calm under pressure, manage multiple tasks, and prioritise effectively. A proactive, solutions-focused approach with More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of upgrading enterprise-scale macOS or other operating systems. Understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards. Demonstrates a strong … be part of a close knit, collaborative team that supports thousands of users across the UK, from engineers building digital solutions to citizens using devices in Jobcentres. We manage macOS environments, explore new tech and deliver smart, user-focused solutions. You'll get stuck into everything from third-line support to designing and improving infrastructure products like MacOSMore ❯