Major Incident Management Jobs in Newcastle upon Tyne

2 Major Incident Management Jobs in Newcastle upon Tyne

Service Desk Team Leader

Tyne and Wear, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Akkodis
Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimize productivity and collaboration across the organization. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives … working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT … service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a more »
Employment Type: Permanent
Salary: £30000 - £32000/annum + On call shift allowance
Posted:

Help Desk Team lead

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Akkodis
Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives … working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT … service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:
Major Incident Management
Newcastle upon Tyne
10th Percentile
£32,651
25th Percentile
£34,752
Median
£38,951
75th Percentile
£42,561