You will need to login before you can apply for a job. Summary The MajorIncidentManager will lead Critical and Major Incidents from detection through to resolution and post incident review. In addition, this role will coordinate Problem Investigations and track the delivery of … Problem resolution plans to reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between … as quickly as possible. What you'll do Operate within a 24/7 shift and On Call environment. Take ownership of Critical and Major Incidents, leading them from detection through to resolution and post-incident review. Provide immediate and effective leadership during Critical and Major Incidents More ❯
SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing majorincident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing majorincident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing majorincident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯
