Head of IT Operations
Auchterarder, Scotland, United Kingdom
Gleneagles
25mins). Here's a bit more detail on what we see you doing in this role: Dividing your time between engineering and management, you’ll spend roughly 60% of your time actively working on technical tasks – designing architectures, writing or reviewing setup/configurations, and solving complex … compliance, driving forward ITIL-based service delivery across the group. Implementing best practices and processes that streamline how we operate, ensuring every site and system adheres to the same high standards Establishing and maintaining effective monitoring, reporting, and KPI tracking for all IT systems and services. You'll proactively … security-first mindset in operations, partnering with our Cybersecurity Security Operations Centre to implement upgrades and policies that safeguard guest data and internal information; ensuring compliance with relevant standards and assist in security audits or risk assessments as needed Interacting with our guests, always warm, professional, helpful and More ❯
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