A bit about the job: Manage BAU tasks to support Cloud Hosting Platform Services in AWS and Microsoft Azure, including incident and problem management, patching, rebuilding, recoverability, and ensuring security compliance Oversee performance of the sourcing partner, taking action to improve service delivery for end consumers Drive continuous … acceptance of new services transitioned from Platform Engineering and Cloud Enablement teams into BAU, and provide service performance insights and recommendations through regular managementinformation Skills and experience we're looking for: Valid qualifications in AWS and/or Azure Fundamentals (at minimum) Extensive experience with … as Ansible, Python or Ruby. Experience with continuous integration tools such as Jenkins and the use of tools for deployment, monitoring, and troubleshooting of system resources Experience of ITIL, specifically incident and problem management What you'll get for this role: Our purpose - with you today, for More ❯
rd party suppliers ensuring they deliver the expected IT services and appraising their performance. ·Prepare and present Cyber/Risk/IT Management reports to Business leaders. ·Handle annual budget and ensure cost-effectiveness. ·Develop and implement business continuity and disaster recovery plans ·Collaborate with departments and teams … Ensure compliance with [regulations, standards, or company policies]. Qualifications ·Proven experience as an IT Manager or similar role. ·Excellent knowledge of technical management, cyber security, information analysis, and computer hardware/software systems. ·Sound understanding of Microsoft Active Directory as well as DHCP, DNS, and … Group Policies ·Windows Server (2003 and up) & Desktop W10/11 ·Knowledge of AS400 Server ·Management of Microsoft 365 online technologies, including Office 365, Endpoint management and Azure ·Good knowledge of storage and backup solutions, NAS & Veeam ·Active experience of virtualization technologies, e.g. Hyper V ·Knowledge More ❯
25mins). Here's a bit more detail on what we see you doing in this role: Dividing your time between engineering and management, you’ll spend roughly 60% of your time actively working on technical tasks – designing architectures, writing or reviewing setup/configurations, and solving complex … compliance, driving forward ITIL-based service delivery across the group. Implementing best practices and processes that streamline how we operate, ensuring every site and system adheres to the same high standards Establishing and maintaining effective monitoring, reporting, and KPI tracking for all IT systems and services. You'll proactively … security-first mindset in operations, partnering with our Cybersecurity Security Operations Centre to implement upgrades and policies that safeguard guest data and internal information; ensuring compliance with relevant standards and assist in security audits or risk assessments as needed Interacting with our guests, always warm, professional, helpful and More ❯
