for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations … availability and capacity demands. Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting. Facilitate problem resolution throughout the informationsystem lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a More ❯
for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations … availability and capacity demands. Collaborate with Architecture and Engineering teams for solution planning, testing, and troubleshooting. Facilitate problem resolution throughout the informationsystem lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a More ❯
chester, north west england, united kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
extend Location: Hybrid working - London or Bristol Essential Skills: The ideal candidate will hold active SC clearance and a proven Commercial/Procurement Management background, with the following skills/experience: Experience in Public sector End-to-end Procurement. Experience in the Procurement Act 2023 & PCR 2015 Experience … of supporting end-to-end sourcing of Information Technology/Digital Procurement contracts within the Defence or Central Government. Experience of supporting the development and delivery of complex Invitations to Tender, negotiations and contracts Experience of using Qualifying Defence Contracts (QDCs) - Desired Working understanding of Oracle Fusion or More ❯