East Kilbride, Lanarkshire, United Kingdom Hybrid / WFH Options
Manchester Digital
offices worldwide, which consists of 282 officially designated Posts. Our UK-based staff work in King Charles Street, London, Abercrombie House in East Kilbride and in Milton Keynes. Information and Digital Directorate (IDD) is responsible for delivering the Foreign Secretary's ambition to make the FCDO the most technologically integrated and innovative foreign ministry globally. This means harnessing … digital, data, technology, IT security and informationmanagement to support the FCDO and UK Government partners on our platform to deliver our diplomatic, development and consular aims. All while keeping our people and information safe, especially from hostile actors. The work we do is varied - from historical analysis and library services to cyber protection … from information rights to global network management, from supporting staff in using the latest Microsoft toolsets, to creating corporate applications, harnessing AI and much more in line with the FCDO Digital, Data and Technology (DDaT) Strategy. The Directorate is made up of a wide range of talented staff and experts including specialist, contractors, home civil servants More ❯
offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Information and Digital Directorate is responsible for delivering the Foreign Secretarys ambition to make the FCDO the most technologically integrated and innovative foreign ministry globally. This involves harnessing digital, data, technology … IT security and informationmanagement to deliver our diplomatic, development and consular aims while keeping our people and information safe and secure. Were currently looking to recruit two Senior Data Engineers, and if you join us youll be a key member of a team that is primarily Azure focused but uses a number of … our data and systems. Committed to offering performance data products in line with good data engineering and architecture principals, your work will help us provide high quality data, information and knowledge to all our customers. Who were looking for With the ability to connect positively with a diverse range of technical and non-technical stakeholders, and capable of More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Foreign, Commonwealth & Development Office
offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes. Your role with us Our Information and Digital Directorate is responsible for delivering the Foreign Secretarys ambition to make the FCDO the most technologically integrated and innovative foreign ministry globally. This involves harnessing digital, data, technology … IT security and informationmanagement to deliver our diplomatic, development and consular aims while keeping our people and information safe and secure. We are currently looking for a Data Engineering leader with outstanding technical skills to improve the use of data to inform all our decision making, as well as leading our approach to … monitoring, and storage. This is demonstrated by your ability to plan, prioritise, and communicate your teams work effectively, balancing both long-term strategy and immediate demands. For more information on these skills, see the outline in Head of Data Engineering role in the Profession Capability Framework. We encourage applications from all communities, so that we reflect the very More ❯
or high-risk contracts in line with the Procurement Reform (Scotland) Act 2014 and Public Contracts (Scotland) Regulations 2015 and best practice. This includes procurement strategy development, tender management, and evaluation to contract award. Draft all procurement and contract documentation and use relevant tools and systems including Public Contracts Scotland and Public Contracts Scotland - Tender. Engage and influence … stakeholders, ensuring compliance, value for money, and risk mitigation. Manage supplier relationships and contract performance to ensure delivery of agreed outcomes using contract/supplier reviews and appropriate managementinformation to identify risks to delivery, time, cost, and quality. Promote sustainable procurement practices, including community benefits, fair work, and climate change considerations. Role Criteria Essential skills More ❯
this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview More ❯
repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with managementsystem policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving … licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure More ❯
proactive and organised Service Desk Controller to join their team in Glasgow. This pivotal role involves coordinating and prioritising the workload of the engineering team, ensuring the efficient management of Work Order Numbers (WONs), and assisting in the achievement of contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The ideal candidate will possess strong organisational … to quality and safety. Key Responsibilities Workload Coordination & Service Delivery Engineer Scheduling: Organise and prioritise the daily workload of the engineering team to meet customer deadlines. Work Order Management: Oversee the life cycle of WONs from initiation to closure, ensuring timely and accurate processing. Quality Assurance: Support the team in adhering to established procedures and quality standards. Team … Support & Communication Resource Allocation: Assess and balance the needs of customers and engineers in a dynamic environment. Backlog Management: Take ownership of the backlog within the allocated region, ensuring timely resolution. Issue Escalation: Alert the management team to any issues and assist in their resolution. Required Competencies Customer Service Orientation: Demonstrates an understanding of customer needs More ❯
their circumstances.?? Description As a Customer Account Manager you will be responsible for onboarding new customers while maintaining a high retention rate.? You will be accountable for the management of all customers referred directly to you, using a variety of communication platforms which allow you to engage with clients in a variety of ways. You will provide customers … with accurate information surrounding the debt solutions available to them based on their individual needs, offer best advice regarding their financial difficulties, and ensure they're fully informed when they make a decision.? You will be responsible for your individual KPIs, which will focus on customer outcomes and customer satisfaction. Receiving pre-qualified referrals from customers in financial … a strong can-do attitude * Exceptional communication skills, both verbal and written * Ability to engage with customers sincerely and empathetically? * Excellent negotiation and objection handling skills * Excellent time management, planning, and organisational skills * Capable of working independently and as part of a team * Passion for personal development * Adherence to regulatory frameworks and call quality expectations * KPI focused * IT More ❯
Employment Type: Full-Time
Salary: £31,500 - £32,760 per annum, Inc benefits, OTE
SMARTerTM Hazard Log, performing updates as requested by the safety team and providing statistics as required by management. Responsibilities Provide support to the Function TA teams with the management of the hazards, risks and associated mitigations and contribute to the development of the hazard log and the maturity of information contained within. Responsible for product safety … argument and assurance). Organisation, facilitation and recording of workshops, meetings etc in cooperation with technical authorities. Monthly metric reporting. Proven Ability/Key Skills Knowledge of safety management processes and techniques. Proven ability working in more than one phase of the Life Cycle Management (LCM) framework, with sufficient knowledge of the total LCM to enable a good understanding of adjacent phases and through life engineering issues. Awareness of customer (Ship/System Safety) standards such as DSA-02, JSP430, Def. Stan 00-56, MilStn 882E, and BS EN 61508. Familiar with the Product Safety Management Framework. Additional Please note More ❯