to achieve KPIs and be aware of SLAs and Breaches, escalate where possible Be a team player - share knowledge with co-workers and ensure system (SharePoint and other relevant systems) is up-to-date with revised information You will ideally have Experience of working in a client … facing IT environment Experience of using a service managementsystem such as ServiceNow Awareness of ITIL framework ideally v3 Foundation Must be capable of working unsupervised to agreed timescales Excellent communication skills - both verbal and written Excellent interpersonal skills Ability to develop good relationships with customers Ability … to achieve KPIs and be aware of SLAs and Breaches, escalate where possible Be a team player - share knowledge with co-workers and ensure system (SharePoint and other relevant systems) is up-to-date with revised information You will ideally have Experience of working in a client More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Ricoh
be doing We are currently looking to recruit a well-motivated Contract Coordinator to deliver an exceptional customer service by offering support to management as and when required and always in line with Ricoh's Lines of Business and the Customers` requirements, for one of our prestigious clients. … benchmark and trend analysis reporting to highlight cost savings. Responsible for producing various reports using excel and databases for extracting data to provide managementinformation and cost reporting for client(s). Cover for other roles and escalation point for customer to ensure service continuity and … meet SLA’s. Responsible for compiling invoicing for Finance & recharge data to enable customer to cross-charge internally. Management and gate keeper for Ricoh Site Procedures Guides to ensure up to date content for all sites to allow employees to follow proper procedures and policies to meet customer More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ashton Court Group Ltd
minded individuals to join our growing team to help deliver quality solutions that meet our customers' needs. Ashton Court is a forward-thinking informationsystems consultancy and long-standing Microsoft Partner taking a lead in digital transformation. We pride ourselves on being innovative and committed to delivering outstanding … diverse range of stakeholders, from new customers to established partners, through trust, respect, and mutual value. A highly organised approach, capable of self-management and directing others, ensuring that all projects are completed accurately and to the highest standards, reflecting a keen attention to detail and a pursuit … ways to enhance services, introduce novel solutions, and drive continuous improvement within the dynamic landscape of Dynamics 365 and related technologies. Robust project management and organisational capabilities, equipped to oversee multiple initiatives simultaneously, ensuring seamless execution and delivery. A collaborative ethos, paired with a customer-centric perspective and More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Royal & Derngate
and new work to support future programming decisions. We are looking for a highly organised individual with excellent attention to detail and time management skills. If you are a confident communicator and skilled administrator who is passionate about the arts, we would love to hear from you! Job … Programming team in general. Maintain the Artistic Director's diary, arranging appointments and replying to correspondence where necessary. Ensure regular, timely, and comprehensive information is distributed to the appropriate teams within the organisation. Undertake research tasks for the teams around artists and existing and new work, as directed … to support future programming decision-making. Prepare and minute internal meetings for the department where required, including Arts Team, Programming and Programming Information Group. Plan and implement access and assisted live and film performances across the programme in liaison with marketing and operations. Update and maintain databases and More ❯
where possible To help employees in using Gamma IT systems, this could also involve training other employees To document interactions within the ticket management tool To make sure Gamma policies and processes are being followed Training Information Communications Technician Level 3 Apprenticeship Standard After completing your … apprenticeship, you will move into an experienced 1st Line IT Administrator role Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, 9.00am - 5.00pm, In office. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Monday, 2nd June 2025 Start More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
extend Location: Hybrid working - London or Bristol Essential Skills: The ideal candidate will hold active SC clearance and a proven Commercial/Procurement Management background, with the following skills/experience: Experience in Public sector End-to-end Procurement. Experience in the Procurement Act 2023 & PCR 2015 Experience … of supporting end-to-end sourcing of Information Technology/Digital Procurement contracts within the Defence or Central Government. Experience of supporting the development and delivery of complex Invitations to Tender, negotiations and contracts Experience of using Qualifying Defence Contracts (QDCs) - Desired Working understanding of Oracle Fusion or More ❯