the repairers are to adhere as a Vizion Member Efficiently and accurately process and allocate repair notifications within SLA using the in-house management system. Analyse damage, incident circumstances, and vehicle specifications to assign repairs to appropriate supplier or escalate to the Fast Track Total Loss Team when … feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's managementsystem meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA … actions efficiently. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with requests for departmental, regional or client analysis and management. Liaise with designated Regional Network Performance Analyst and Regional Network Controller and More ❯
Listed on London Stock Exchange; Member of the FTSE 250 Index. Responsibilities Develop, implement, and manage the quality processes, methods, and managementsystem to ensure materials that meet or exceed our customers' expectations based upon a broad scope of experience. Ensure that these quality processes, methods, and … managementsystem meet or exceed the requirements of our ISO 9001:2015 and AS 9100 Certifications and are consistent with established standards, customer specifications, and quality goals. Perform roles and responsibilities in accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D … make statistics on various costs arising from customer complaints, and analyze quality data and trends in depth. Responsible for customer audit, assist in quality system certification, annual review, and internal and external audit. Train relevant front-line staff, exchange and communicate customer quality issues, improve quality awareness. Assists in More ❯
Wellingborough, Northamptonshire, United Kingdom Hybrid / WFH Options
BAM Group
Building a sustainable tomorrow BAM Site Solutions are looking to recruit a System & Data Analyst to take on a dual role, serving as both a system administrator and a data analyst . As a System Administrator you will play an essential role in supporting the business with … digital systems by assisting users, resolving system queries and issues, identifying areas for system improvement, and aiding in the implementation of new modules or enhancements. As a Data Analyst you will be responsible for developing, designing, and maintaining reports and dashboards to provide valuable insights for decision-making. … holiday purchase scheme, gym subsidy and BAM social club membership. Your mission • Collaborate with systems' users and respond to users' queries and issues • Resolve system issues, escalate issues and tickets accordingly • Work with various internal stakeholders and customers to understand reporting needs • Develop, design and maintain reports and dashboards More ❯
alike. The Office Manager role requires an experienced individual, who has worked across a wide range of company activities at a senior office management level. They need to be comfortable to take responsibility for this range of activities, to be able to manage the conflicting demands of the … and the confidence and ability to take on new tasks and to make decisions as they are required. Key Responsibilities include: General office management, responsibility for the office environment, managing the cleaning contractors and being responsible for all office and kitchen supplies across the company Managing all our … is always in good shape and compliant with all relevant laws and regulations. Providing support for the sales team with project management, system updates and client communications. Assisting with the management of the smaller projects, liaising with suppliers and being a central point of contact More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Ricoh
be doing We are currently looking to recruit a well-motivated Contract Coordinator to deliver an exceptional customer service by offering support to management as and when required and always in line with Ricoh's Lines of Business and the Customers` requirements, for one of our prestigious clients. … benchmark and trend analysis reporting to highlight cost savings. Responsible for producing various reports using excel and databases for extracting data to provide managementinformation and cost reporting for client(s). Cover for other roles and escalation point for customer to ensure service continuity and … meet SLA’s. Responsible for compiling invoicing for Finance & recharge data to enable customer to cross-charge internally. Management and gate keeper for Ricoh Site Procedures Guides to ensure up to date content for all sites to allow employees to follow proper procedures and policies to meet customer More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ashton Court Group Ltd
minded individuals to join our growing team to help deliver quality solutions that meet our customers' needs. Ashton Court is a forward-thinking informationsystems consultancy and long-standing Microsoft Partner taking a lead in digital transformation. We pride ourselves on being innovative and committed to delivering outstanding … diverse range of stakeholders, from new customers to established partners, through trust, respect, and mutual value. A highly organised approach, capable of self-management and directing others, ensuring that all projects are completed accurately and to the highest standards, reflecting a keen attention to detail and a pursuit … ways to enhance services, introduce novel solutions, and drive continuous improvement within the dynamic landscape of Dynamics 365 and related technologies. Robust project management and organisational capabilities, equipped to oversee multiple initiatives simultaneously, ensuring seamless execution and delivery. A collaborative ethos, paired with a customer-centric perspective and More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Royal & Derngate
and new work to support future programming decisions. We are looking for a highly organised individual with excellent attention to detail and time management skills. If you are a confident communicator and skilled administrator who is passionate about the arts, we would love to hear from you! Job … Programming team in general. Maintain the Artistic Director's diary, arranging appointments and replying to correspondence where necessary. Ensure regular, timely, and comprehensive information is distributed to the appropriate teams within the organisation. Undertake research tasks for the teams around artists and existing and new work, as directed … to support future programming decision-making. Prepare and minute internal meetings for the department where required, including Arts Team, Programming and Programming Information Group. Plan and implement access and assisted live and film performances across the programme in liaison with marketing and operations. Update and maintain databases and More ❯
where possible To help employees in using Gamma IT systems, this could also involve training other employees To document interactions within the ticket management tool To make sure Gamma policies and processes are being followed Training Information Communications Technician Level 3 Apprenticeship Standard After completing your … apprenticeship, you will move into an experienced 1st Line IT Administrator role Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Monday to Friday, 9.00am - 5.00pm, In office. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Monday, 2nd June 2025 Start More ❯