1 of 1 Management Information System Jobs in Northwich

IT support function. Foster a culture of collaboration, knowledge sharing, and continuous improvement, encouraging innovation and empowering team members to take ownership of their work. Operational & Service Delivery Management Oversee day-to-day operations of the IT helpdesk and infrastructure support, ensuring prompt and effective resolution of technical issues in line with SLAs. Embed best practices and service … cybersecurity by ensuring strong controls are in place, including patch management, updates, and compliance with internal policy. Take the lead on infrastructure projects and improvements, including upgrades, system migrations, and process enhancements. Oversee the helpdesk ticketing system, ensuring service requests are tracked, prioritised, and resolved effectively. Maintain comprehensive support documentation. Support Facilities management in … translating these into service improvements and team objectives. Provide regular, clear updates to senior leadership on team performance, project progress, risks, and planned initiatives. About you Proven people management experience, including recruitment, performance management, mentoring, and developing high-performing technical teams. Solid knowledge in Computer Science, Information Technology, or a related field with a More ❯