IT Support Engineer
- Hiring Organisation
- Vantage Recruitment
- Location
- NE22 5UB, Bedlington, Northumberland, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
escalations across this location Resolving 2nd & 3rd level IT technical issues and escalating where appropriate. Support is provided to IT users at the Newcastle manufacturing site covering desktop, backups, networking, active directory, email and cloud platforms. Contributing to projects locally and globally such as Intune rollout, infrastructure modernisation, migrations … experience at 2nd line (some 3rd line) across general Microsoft stack infrastructure & desktop. This is about BREADTH of experience. Delivered IT support in a manufacturing environment Strong Service Delivery/ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. ...