Microsoft Dynamics 365 CRM Lead Consultant
- Hiring Organisation
- Burton Recruitment Limited
- Location
- City of London, London, United Kingdom
CRM practice through best practice, governance, reusable assets and customer success. Key Responsibilities Solution Delivery Lead end-to-end Microsoft Dynamics 365 Customer Engagement (CE) implementation projects. Facilitate customer discovery workshops and requirements gathering sessions. Translate business requirements into scalable CRM … customer success processes. Support continuous improvement initiatives across the CRM practice. Skills & Experience Essential Strong commercial experience implementing Microsoft Dynamics 365 Customer Engagement (CE). Excellent knowledge of Dynamics 365 Sales, Customer Service and Marketing modules. Strong Microsoft Power Platform experience ...