junior team members, and support the delivery of infrastructure initiatives across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta More ❯
junior team members, and support the delivery of infrastructure initiatives across the business. What will you need? • Previous experience in a senior IT support role with team leadership or mentoring responsibilities • Strong technical knowledge of Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune • Experience managing user accounts and access via Active Directory, Azure AD, and Okta More ❯
Desk Engineers and the Infrastructure team, providing advanced technical support and ensuring a high-quality service is delivered across the business. You will also play a key role in mentoring team members, contributing to IT projects and driving process improvements. This is a permanent, full-time position based from our head office in Sevenoaks, Kent. The duties of the Senior … Service Desk Engineers, ensuring complex incidents and problems are resolved promptly - Taking ownership of high priority issues, providing advanced troubleshooting and resolution across hardware, software, networking and applications - Providing mentoring, coaching and technical guidance to Service Desk Engineers to build team capability and knowledge - Leading by example in delivering excellent customer service and communication with end users - Supporting and contributing More ❯
