IT Technician
Cranbrook, Kent, South East, United Kingdom
Cranbrook School
youll dive into support tickets, tackling everything from hardware hiccups to software snags and network nuisances. Duties include: diagnosing and fixing everyday tech challenges, such as Windows OS troubles, Microsoft 365 queries, basic network issues, and VPN connectivity. documenting incidents, solutions and escalating complex issues Provide proactive support, such as routine system checks and alerts, to maintain … met, prioritising customer satisfaction. Assembly, disassembly, repair and cleaning of equipment Essential Skills/Attributes Solid grasp of network maintenance and server management Knowledge of Microsoft Office (Office 365), Windows Servers and Active Directory Basic networking knowledge (DNS/DHCP, TCP/IP, LAN/WAN) Experience in installing, troubleshooting, and maintaining a wide array of IT More ❯
Employment Type: Permanent
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