2 of 2 Microsoft 365 Jobs in Shefford

Line IT Support or Helpdesk environment (desirable but not essential) Understanding of IT infrastructure , including desktops, laptops, printers, and networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding … prioritise tasks in a fast-paced environment Comfortable using remote support tools Qualifications (desirable) GCSE Maths and English (Grade C or above) CompTIA A+ Microsoft Technology Associate ITIL v4 Foundation What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full ...

needed. What Were Looking For: Previous experience in a 1st line IT support or service desk environment. Strong working knowledge of Windows OS and Microsoft 365. Experience with Active Directory (user admin, password resets). Understanding of networking fundamentals (Wi-Fi, VPN, DNS). Experience using service desk tools ...