2nd / 3rd Line Engineer
Sittingbourne, Kent, South East, United Kingdom
Constant Recruitment
hands-on role working as part of a small, friendly technical team providing remote support to a wide range of business clients. You will be supporting a variety of Microsoft environments and networking technologies, so its an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will … be doing: Providing remote 2nd and 3rd line support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus), and general network connectivity issues Escalation point for complex support issues from 1st and 2nd line teams Monitoring systems and resolving alerts across … What we are looking for: Proven experience in a 2nd or 3rd line support role, ideally within an MSP or multi-client environment Strong troubleshooting skills across Windows Server, Microsoft 365, and desktop OS Confident networking knowledge including configuring and supporting routers, switches, firewalls, and resolving connectivity issues Comfortable taking ownership of complex technical problems and seeing More ❯
Employment Type: Permanent
Salary: £40,000
Posted: