IT Support Analyst
- Hiring Organisation
- South East Water
- Location
- Snodland, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- £29064/annum
modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge : Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory/Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile … Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware ...