2 of 2 Microsoft 365 Jobs in St Helens

proactive approach, and is keen to develop their technical skillset in a dynamic setting. Key Responsibilities Provide 2nd line support for clients. Troubleshoot O365, Windows, and core IT systems. Manage user accounts, access permissions, and email systems. Deliver remote support, with occasional on-site visits. Escalate complex issues and collaborate … Deliver excellent customer service while adhering to security best practices. Key Skills & Experience Minimum 2 years’ experience in an MSP environment. Strong knowledge of Microsoft 365 and Windows environments. Proactive attitude with a willingness to learn and take ownership. Comfortable working in a fast-paced, varied technical ...

support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email (M365/Exchange). Deliver remote support with occasional on-site client visits. Resolve hardware, software, and basic network issues. Assist with IT projects, migrations … upgrades. Key Requirements 2+ years of experience in an MSP environment. Strong O365 & Windows experience. Wants to get stuck into a fast-paced, diverse environment. Benefits Up to 25 days holiday (excluding bank holidays). Pension scheme. Ongoing training and mentoring. Funded certifications. ...