an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing … infrastructure projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. … and 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: Proven experience in a 3rd Line IT Support role In-depth knowledge of Microsoft365 administration (Exchange, Teams, SharePoint, OneDrive). Strong experience with Microsoft Azure, including virtual machines, networking, and identity management. Expertise with Mobile Device Management (InTune) Expertise More ❯
Stockton-on-Tees, England, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
learning. If this aligns with your growth mindset, we would love you to apply. Strong communication and relationship-building skills Experience administering Microsoft Active Directory, Exchange Server & Office365 Relevant certifications such as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support … for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active Directory and Exchange administrative skills Knowledge of Microsoft Group Policy Understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English to clearly explain complex technical issues Continuous learning and development are central More ❯
Thornaby, Stockton-on-Tees, Cleveland, England, United Kingdom
Nigel Wright Group
Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external … the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network More ❯