2 of 2 Microsoft 365 Jobs in West Malling

will do Provide technical support to clients, focusing on fast resolution and outstanding customer satisfaction. Troubleshoot and resolve issues across Windows (including Server), macOS, Microsoft 365, networking, and cloud platforms. Liaise with vendors, suppliers, and internal teams to resolve incidents and implement solutions. Maintain accurate … facing IT support or service desk role, ideally in an ITIL-oriented environment. Strong troubleshooting skills across desktop, server, and cloud environments. Experience with Microsoft 365 policy and configuration management, Active Directory troubleshooting, and networking fundamentals. Familiarity with Apple devices, macOS, iOS and Android. Excellent communication ...

month after training completed (overtime paid) Experience/Knowledge/Skills 12-18 months experience in a 1st line technical support role Proficient in Office365 including Exchange online, Sharepoint, Teams, Intune, Entra SaaS/Cloud Based applications Antivirus Software ESET, McAfee or similar Basic Firewall knowledge Imaging Software Security Principles ...