Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯
with 4+ years of experience in network and infrastructure management and monitoring with extensive knowledge of TCP/IP, routing, switching, and firewall technologies Advanced understanding of Windows environments, Microsoft 365, Intune, Azure services, Active directory, Virtual Machines and networking protocols. Familiarity with cybersecurity best practices Experience with ticketing systems, remote support tools, and IT asset management Quality problem … repetitive tasks for better quality control Ability to work independently and manage multiple priorities and projects while coordinating with cross-functional teams Certifications such as CompTIA Network+/Security+, Microsoft Certified: Modern Desktop Ad-ministrator, CCNA/CCNP, Microsoft Certified: Azure Administrator, or similar would be preferred Maersk Tankers is a service company that provides commercial management solutions More ❯
Person specification : Knowledge & Experience Team and man management Strong expertise across Windows Server platforms VMWare virtualisation technologies Be able to contribute to the 3rd level technical expertise across a Microsoft, Dell, and Citrix infrastructure. Exchange 2016/2019 Hybrid, Office 365 and Azure AD PowerShell, including knowledge of scripting Understanding and expertise in security products and services Dell and More ❯
We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and troubleshooting in a … will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards, thresholds More ❯
with regulatory compliance requirements such as GDPR, HIPAA, or SOX.- Familiarity with security tools and technologies such as SIEM, DLP, and endpoint protection. CISA/CISSP/CCSP MCSA-Microsoft Windows Server MCSE- Microsoft Certified Solution Expert; MCITP-Microsoft Certified IT Professional; VMware Certified Professional;CCNA/CCNP Experience with security tools and technologies such as intrusion More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related field or equivalent experience Microsoft certifications (e.g., MCP, MCSA, MCSE) preferred UK Driving Licence Be part of an on-call rota of 1 week in every 3 (additional payment provided) Core Competencies: Deadline and … relationship building Self-motivated with strong personal drive and initiative Excellent written, verbal, and listening skills Strong organisational awareness Desirable Qualifications: Degree in Computer Science, Engineering, or equivalent experience. Microsoft certifications (MCP, MCSA, MCSE, etc.) Understanding of cybersecurity frameworks. Eligible for UK Security Clearance. This is a fantastic opportunity for a Technical Support Engineer with a few years experience More ❯
or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and … Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this More ❯
month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years’ service At Chalkline, we’re more than just a Microsoft Solutions Partner – we’re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we’re proud to … thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients … across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for More ❯
Analytics - Azure AD (Entra)/Local AD - Windows Server, Active Directory, Hyper-V and high availability failover clustering - PowerShell scripting and automation - SD-WAN - SAN Storage: (e.g., HPE Nimble) - Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS … Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo Alto Firewalls, Global Protect VPN and Cortex XDR - Fortinet Firewalls, FortiManager, FortiAnalyzer - Fibre channel SAN Knowledge, i.e. zoning - Zscaler or other software VPN and web filtering software - Quest Active Roles Server and Quick Connect - Microsoft Systems … Centre - Configuration Manager/Operations Manager - Microsoft Office products - Release management best practises - Use of IT Service Management tools (i.e., 'helpdesk' software for the management of changes, incidents etc.) For further information and to apply get in touch now Navartis Ltd is a specialist recruitment company supplying highly skilled technical and management professionals within the global Transportation, Civil Engineering More ❯
in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot … Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell … service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot … Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell … service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP More ❯
with stakeholders at all levels to influence decisions Proven experience in IT infrastructure, Cloud and Security systems planning and development following best practices and information security Significant experience with Microsoft Azure, Intune, PIM and storage accounts Experience in evaluation and decision making Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, OSI model, Microsoft Windows 11, Microsoft Windows 2016 onwards Good project management skills and solid experience of working with IT departments on technical development projects Extensive knowledge of Active Directory and related components, including but not limited to, Users and Computer, Group Policy, DNS, DHCP Advanced knowledge of supporting Microsoft Office365 and Office suite Ability to monitor and manage hardware … deliver key aspects of the IT Support and Infrastructure Desired: Degree in Computer Science, Information Systems or equivalent Industry based Qualifications Industry based Qualifications, MCSE, MCP, MCT, CCNA Advanced Microsoft Azure and Amazon Web Services accreditations Technical knowledge of data management and backup strategies Knowledge of data compliance and security, and experience in advancing related organisational knowledge and practice More ❯
set of applications and hardware to resolve incidents for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of Microsoft desktop applications and end user device hardware, along with infrastructure knowledge such as Active Directory, Cisco networking (switches, Wi-Fi), Cisco Voice etc. Working as part of an integrated … participate in the support of IT systems and projects having a detailed knowledge of systems and infrastructure required to diagnose and resolve complex integrated service issues, such as: o Microsoft operating systems and applications, configuration of network printers, endpoint updates issues, infrastructure installations, WIFI & Wireless access point installs, complex hardware and software installs, Anti-Virus Support, Cabinet patching, clinical … in testing of IM&T systems proposed for use within the team or wider organisation as required Act as a specialist in a range of IT software such as Microsoft Windows, Microsoft Office, Anti-Virus products and clinical applications. The role is required act independently within appropriate policies, procedures and guidelines, deciding when it is necessary to refer More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Focus Group
with the ability to liaise with internal and external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Focus Group
with the ability to liaise with internal and external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
with the ability to liaise with internal and external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
with the ability to liaise with internal and external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
Nextech Group Limited
re Looking For: ?? Operating Systems: Windows 10/11, Windows Server (2012, 2016, 2019, 2022). ?? Infrastructure & Networking: Active Directory, Group Policy, Cisco Meraki, Ubiquiti, Hyper-V. ? Cloud & Collaboration: Microsoft Office 365, SharePoint, OneDrive, Teams. ?? Network Security & Firewall Configuration. ?? Server Migrations & Installations. Desirable Certifications: If you hold certifications such as MCSE, MCSA, MCITP, or CCNA, that's a huge More ❯
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
ability to build, deploy, support, and maintain both Windows servers and workstations, including virtual and physical server environments Significant recent working knowledge of VMware, VDI, ESXi, or a VMware certification (VCP, VCP-DV) Experience in producing clear, concise standard operating procedures for IT support operations UK Full Driving Licence Desirable Skills and Experience: Industry certifications such as CompTIA A+ …/Network+/Security+, Microsoft Certified Professional (MCP) VMware/VCP, or Nutanix certifications are highly desirable Experience with Nutanix and Cohesity Experience with Linux Workstation and Server Support Working to standards in accordance with ISO27001, CyberEssentials Plus, UK Government MoD framework Knowledge and application of ITIL concepts, or an ITIL v3 certification Business Continuity/Disaster Recovery More ❯
role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud … security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender … Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring More ❯
and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of Windows Server, Hyper-V and/or VMware iSCSI and file storage systems with clustering/failover capabilities Advanced networking … VPNs, and firewall technologies Practical experience with IT hardware/software installation and troubleshooting Familiarity with Microsoft Intune, KANDJI, or other MDM tools Scripting skills (e.g., PowerShell) Backup systems (MS DPM, Azure backups) Strong documentation skills for policies, workflows, and reports Experience with ServiceDesk, JIRA, or other ticketing platforms Desirable: ITIL v4 Foundation MCSE/MCITP or equivalent certifications More ❯
will have the opportunity to work with all these systems to some extent. Responsibilities Triaging requests, and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new, and managing existing, user accounts and access rights Installing updates and patches, managing software … IT team to optimise support processes Developing training materials for Astroscale users Occasional need to support Astroscale through on-call shifts may be required Essential Skills Great at supporting Microsoft Windows 11 Microsoft 365 administration - 2+ years' experience, including Entra ID, Exchange, Teams, and SharePoint administration Laptop automation & configuration Customer service focussed Fantastic written & verbal communication and interpersonal … Good attention to detail and adherence to standard processes and procedures Ability to think critically and diagnose software and hardware issues Desirable skills Experience with Intune MDM Experience with Microsoft Azure Experience with scripting languages such PowerShell MacOS management Experience with managing Meraki infrastructure An interest in cyber security Ability to use network diagnosis tools found in Windows/ More ❯