to support our business’s ongoing growth and ambitions. Responsibilities: Manage the day-to-day delivery of infrastructure services including Hosting, Android and Apple published applications, all Azure services, Microsoft Office 365, EPOS, LAN, WAN, Security, Internet, Wi-Fi, and remote access. Technical management of Datacentres. Manage key suppliers involved in the delivery of infrastructure services. Negotiate with suppliers … in the management of infrastructure Person Specification: Skills, Knowledge & Qualifications: QUALIFICATIONS: University degree or equivalent or appropriate practical experience At least 5 years working in a similar role Relevant Microsoft certifications in either Azure, Modern Workplace, or Business Applications. Legacy retired MCSE qualifications may be considered subject to interview Cisco certifications CCNA, CCNP, CCIE would be highly regarded (or … appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS/KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols, including network security protocols and policies to protect against cyber More ❯
Derby, England, United Kingdom Hybrid / WFH Options
TieTalent
Join to apply for the Senior IT Support Engineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior IT Support Engineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related field or equivalent experience Microsoft certifications (e.g., MCP, MCSA, MCSE) preferred UK Driving Licence Be part of an on-call rota of 1 week in every 3 (additional payment provided) Core Competencies: Deadline and … relationship building Self-motivated with strong personal drive and initiative Excellent written, verbal, and listening skills Strong organisational awareness Desirable Qualifications: Degree in Computer Science, Engineering, or equivalent experience. Microsoft certifications (MCP, MCSA, MCSE, etc.) Understanding of cybersecurity frameworks. Eligible for UK Security Clearance. This is a fantastic opportunity for a Technical Support Engineer with a few years experience More ❯
PowerShell scripting and automation. Familiarity with backup and recovery solutions. Understanding of networking concepts (TCP/IP, firewalls, VPN, etc.). Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar). Experience with Office 365, Exchange, and Azure Active Directory. Knowledge of ITIL framework and best practices. Experience in managing SCCM More ❯
/7 availability. Perform regular system backups, disaster recovery planning, and business continuity testing. Manage user access controls, security updates, and patch management. Implement and manage cloud platforms (e.g., Microsoft Azure, AWS) Create and maintain infrastructure documentation, procedures, and asset inventory. Provide escalation support for technical issues. What Were Looking For: A natural people person with outstanding communication and … . Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Jira). Strong troubleshooting and problem-solving skills. Preferred Qualifications Industry certifications such as Cisco CCNA, CompTIA Network+, Security+, Microsoft Certified: Azure Administrator or AWS Solutions Architect. Work Environment/Additional Benefits Office-based - Mon to Fri 8.30am to 5pm 21 holidays per annum plus Bank Holidays Company Pension More ❯
EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft 365, Windows 10/11 Citrix/VMware VDI Endpoint management (Intune, SCCM) Application packaging and virtualization Drive automation and standardization across the EUC estate. 4. Security & Compliance Ensure … enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Technical Expertise Deep knowledge of EUC technologies including: Windows/macOS, Microsoft 365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance Experience implementing … stakeholder management skills. Ability to influence technical and business decision-making. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Certifications such as: Microsoft Certified: Modern Desktop Administrator Associate Citrix Certified Expert - Virtualization ITIL Foundation or Practitioner #J-18808-Ljbffr More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
iconic interior design which oozes the ultimate WOW Factor. Personality If you are an experienced and proactive Network Systems Engineer with a strong background in virtualisation, cloud technologies, and Microsoft server environments, this could be the ideal opportunity for you. You'll have hands-on experience with technologies such as Windows Server, Active Directory, Azure, Exchange Online/O365 … year, following probation. Life Assurance 2x annual salary Free onsite parking Incredible core company values Duties & Responsibilities Some travel for installation or upgrades will be required Configuring and managing Microsoft Windows domain and Hyper-V virtualization environments Developing and maintaining Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration Diagnosing and troubleshooting problems with the … virtualisation environment, including Microsoft and Linux operating systems Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd-level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Developing and analysing highly complex system standards, thresholds More ❯
practices. Required Skills and Knowledge: Strong communication and interpersonal skills. Excellent problem-solving and analytical skills. Proven experience in a 3rd line IT support role. Strong technical background in Microsoft Azure, including experience with AVD, Azure virtual machines, storage, and networking. Proficiency in managing and troubleshooting Windows Server environments. Experience with Active Directory, Group Policy, and DNS/DHCP. … work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous experience in a law firm or similar professional services preferred. Microsoft Certified: Azure Administrator or similar certification preferred. Not essential, but experience with iManage, Oracle, and SQL a plus! If you are a skilled IT professional with a passion More ❯
Excellent problem solver; able to prioritize and coordinate between tasks 2-4+ years desktop support experience Knowledge of mobile device configurations and troubleshooting Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory Ability to articulate technical information and convey to non-technical people Passionate about delivering … In depth knowledge of Windows OS (7, 8.1, 10, etc.) Experience with Windows Server Experience with monitoring and remote management tools Experience with Apple OS Experience with VMWare Preferred Certification CompTIA Net + Microsoft: MCP/MCITP/MCSA #J-18808-Ljbffr More ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
WAN - ability to troubleshoot. Networking Troubleshooting - Aruba or Cisco - troubleshoot Network Switching & Routing. Firewalls - ideally Fortinet or similar support experience. IOT & Operational Technology - how these can exist alongside IT. Microsoft Office 365 - Administration. Active Directory & Azure Active Directory - Hybrid Administration. MCM, Print Services, Entra, InTune & AutoPilot - other similar Microsoft tools. IDP - Identity Provider Platform - Okta or similar technology … EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
WAN - ability to troubleshoot. Networking Troubleshooting - Aruba or Cisco - troubleshoot Network Switching & Routing. Firewalls - ideally Fortinet or similar support experience. IOT & Operational Technology - how these can exist alongside IT. Microsoft Office 365 - Administration. Active Directory & Azure Active Directory - Hybrid Administration. MCM, Print Services, Entra, InTune & AutoPilot - other similar Microsoft tools. IDP - Identity Provider Platform - Okta or similar technology … EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate More ❯
What experience and skills are we looking for? Knowledge of MS Dynamics365 (Field Service/Business Central Knowledge of MS Navision Minimum 3 years experience designing, configuring and supporting: Microsoft suite of products: Windows Desktops (win10 & 11) Windows server (2016, 2019 & 2022) Microsoft 365 suite inc. Teams, SharePoint etc. MS Co-pilot Microsoft Azure, EntraID, AD Connect … innovation to automate and streamline processes and procedures Ability to work independently and take ownership of complex tasks using available resources, as needed. Excellent analytic and troubleshooting skills Qualifications? Microsoft certifications such as MCP/MCSA/MCSE Ability to develop and sustain a professional relationship with the various departments in the business Well-honed negotiation and communication skills More ❯
Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯
Walsall, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Dudley, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
CET Careers
we have been developing our systems and services to meet the changing needs of our clients. CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure. This is a hands-on, technically … demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You’ll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is an exciting opportunity for someone who thrives on problem-solving, enjoys working with modern cloud … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
pro rata for a 5 month Fixed Term Contract + Amazing Training/Development Opportunities - Fully Remote Role This is an opportunity to join UK's most accredited Microsoft Partner who hold all six Microsoft Partner Designations, multiple Advanced Specialists, have four Microsoft MVP's in the team and are an Azure Expert MSP put it simply … they are one of the biggest players in the UK's Microsoft Partner Ecosystem! They are looking for an Engineer with a strong background in Networking, who has recently how a passion for Azure and who is now looking for an opportunity to become a subject matter expert is Azure Network Services. What we are looking for A strong … infrastructure and the smooth operations of our organisation. What to do next Apply or reach out to Dane Gavin on LinkedIn! Cloud Decisions are proud to be part of Microsoft UK's new partner talent services and help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are More ❯