Level 2 Support Engineer JBLE1 NI
- Hiring Organisation
- Reperio Human Capital Ltd
- Location
- Belfast, UK
Engineer to join their technical support team. This is a great opportunity for someone with a solid MSP background who's comfortable working across Microsoft 365, Azure, and networking technologies in a fast-paced, multi-client environment. You'll be the go-to for escalated tickets that Level … service requests via the ITSM ticketing platform Working to and helping maintain SLA/KPI targets, with strong ticket prioritisation Administering and supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Supporting Azure infrastructure - VMs, storage, networking basics, and Azure AD/Entra ID administration Troubleshooting LAN/ ...