First/Second Line Support Desk Engineer
- Hiring Organisation
- Southern Communications Ltd
- Location
- Abingdon, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
troubleshooting using RMM tools. Occasionally visit client sites for hardware or network issues. Create, modify, and disable user accounts in Active Directory and Microsoft 365. Manage permissions and group policies. Install, configure, and update applications. Diagnose and repair basic hardware faults (PCs, laptops, printers). Troubleshoot LAN/… Experience: Operating Systems: Windows (desktop & server), macOS Networking Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup, troubleshooting Remote Support Tools: RMM platforms, remote desktop Basic Hardware Support: PCs, laptops, printers, peripherals Host telephony ...