IT Helpdesk Assistant
- Hiring Organisation
- The Curve Group
- Location
- Knowlhill, Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Troubleshoot hardware, software, and basic network issues across desktops, laptops, and mobile devices Manage user accounts, permissions, and access (Active Directory, Entra ID, Exchange) Install, configure, and maintain IT equipment and business applications Escalate complex issues to senior IT staff or third-party providers Maintain accurate records … experience in an IT Helpdesk/Service Desk or IT Support role Strong customer service and communication skills Comfortable supporting Windows 11 and Microsoft 365 applications (Outlook, Word, Excel) Experience with ticketing systems and remote support tools Knowledge of Active Directory is highly desirable Exposure to ERP systems ...