1st Line Support/Helpdesk - (MSP)
- Hiring Organisation
- Vizion 4 IT
- Location
- MK1, Fenny Stratford, Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £28000/annum
comfortable working in a busy Managed Service Provider environment managing multiple support tickets simultaneously. Our clients use a wide range of technologies including Microsoft 365, Windows environments, networking infrastructure and cloud services. Key Responsibilities Providing 1st line technical support to business clients as one of the first points … Accurately log and manage support tickets, ensuring all issues are tracked through to resolution with clear updates and communication. Troubleshooting Windows desktop and Microsoft 365 issues User administration within Active Directory, Azure AD and Microsoft 365 Supporting network connectivity and hardware issues Assisting with new equipment ...