Service Desk Engineer - 2nd line
- Hiring Organisation
- Tate
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £38000 - £43000/annum shift allowance, annual bonus
Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule … skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience ...