and Mentoring : Provide guidance and support to junior engineers and support staff. On Call: There is an expectation to be on call once a month. Your previous experience: Microsoft Windows desktop and server configuration and support experience MicrosoftExchange On Prem and Online configuration and support experience Terminal server environment configuration and support experience … ProLiant & Dell PowerEdge Server Hardware support experience VMware & Hyper V support experience (VCP an advantage) Storage technologies (NAS, NetApps, Synology) Strong understanding of Office 365 Strong understanding of Microsoft Azure Strong understanding of Microsoft Intune Strong understanding of SSL Certificates Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player More ❯
and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. MicrosoftExchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience … Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. More ❯
Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rd Line Engineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for acting as the technical lead for a small team of 2nd Line Engineers, ensuring service … advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on role, requiring both both strong 3rd Line technical expertise across Microsoft technologies and the ability to mentor/guide/technically lead less experienced engineers. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead … expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user environment Strong background in Microsoft technologies, including: Windows Server (2016/2019/2022) Microsoft 365/Exchange Online Microsoft Azure Active Directory & Group Policy Intune/Endpoint More ❯
and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project delivery and system upgrades. Spotting opportunities to add value for … as comfortable supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows 10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS More ❯
procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server - 2008R2 - 2022 Active Directory/GPO Exchange/Office365 VMware ESXi 6.0-7.0 including vCentre Citrix - XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking - Cisco and HPE Aruba SANs - Ideally NetApp WiFi - Meraki More ❯
