and interact professionally with end users. Willingness to learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office 365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry certification support More ❯
of: Windows Server (2016/2019) Active Directory & Group Policy SCCM (or similar deployment/imaging tools) VMWare or Hyper-V Exposure to Office 365, Teams, Outlook or Exchange is desirable but not essential. You Should Also: Be SC cleared or eligible for SC clearance (UK-based for the last 5 years, with no major travel or gaps More ❯
escalation point for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft 365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to … improvement What you’ll bring to the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough to troubleshoot More ❯
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
TÜV SÜD AG
from: At least 33 days of holiday per year (including public holidays) A Group Life Assurance Scheme for your peace of mind Achievement and Loyalty Awards. Flexible Salary Exchange/Sacrifice schemes, which let you: Buy or sell holiday days Enhance your pension contributions Lease an Electric Vehicle Participate in our Cycle to Work Scheme Depending on your … other benefits e.g. a Company Car or Car Allowance, Private Medical Insurance or a Relocation Package. We are dedicated to your growth and development Our training programmes, mentorship, exchange programmes and funding for professional membership subscriptions, courses and certifications aim to support your career advancement. Our global footprint also means: Short-term secondment opportunities and a unique, fully … funded Summer Exchange Programme for the children of TÜV SÜD employees. We care about your health and happiness and understand the value of work-life balance Your health and happiness matter which is why we offer comprehensive well-being support: Flexible working arrangements, hybrid, or permanent homeworking. An Employee Assistance Programme A Health Cash Plan Discount Scheme Family More ❯