Engineer to join a team responsible for supporting the local office. Key requirement: high-quality customer service, alongside technical expertise. Expected Technical Experience: Microsoft Windows OS (Windows 10): working knowledge of build, configuration, and registry settings. Desktop hardware architecture. SCCM experience: OS deployment, application deployment, fault finding, monitoring … and reporting. Microsoft Office Suite: configuration, templates, macros, add-ins, advanced features, and user preferences. Office 365, Teams, Exchange Online, OneDrive, SharePoint. Active Directory: basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding. Messaging and collaboration tools: understanding of MicrosoftExchange environment, email client configuration such as MS Outlook. Email security products (e.g., Retarus) and understanding of white/black listing. Virtualization technology: understanding of VMWare. Networks: LAN/WAN/VLAN, Wi-Fi technologies, DHCP, DNS/WINS, PXE, VPN/remote connectivity. Telephony: office More ❯
a comprehensive benefits package. It is an on-site position, and the candidate must be eligible for SC clearance. Skills required: Active Directory MicrosoftExchange Cloud platforms (Azure, AWS, or Google Cloud) Office 365 Windows ServerServer Virtualisation (HyperV/VMWare) Routing and switching Must be More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited - IT Recruitment Solutions
home 2 days per week Modern, well-equipped office designed for productivity and collaboration. About The Company: The company is an award-winning Microsoft Gold Partner with over 30 years of excellence. Based in Poole, Dorset, this company is celebrated for delivering bespoke IT solutions, maintaining high customer … management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of MicrosoftServer 2012+, DHCP/DNS, Group Policies, and networking fundamentals. More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited - IT Recruitment Solutions
management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of MicrosoftServer 2012+, DHCP/DNS, Group Policies, and networking fundamentals. More ❯
certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create … include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. … DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you’re ready More ❯
certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create … include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. … DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you’re ready More ❯