Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS ExchangeServer Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Skilled in configuring Firmware/BIOS to meet standards. … Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint management tools such as Microsoft SCCM, McAfee PGP, and BitLocker for updates and software installs. Knowledgeable in device … pre-boot configuration, imaging, and deployment processes via Microsoft SCCM and MDT. Comfortable maintaining logs of queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested?! Send your up-to-date CV to Dean Sadler-Parkes at More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
The Curve Group
of technology, this could be the perfect role for you. Key Responsibilities Support the delivery of the internal IT roadmap, including: Managing users, devices, policies and configurations via Microsoft Intune and Entra. Developing and maintaining a SharePoint-based extranet for external collaboration. Supporting and enhancing cloud-based telephony systems and on-site networks. Using PowerShell and Power Platform … to manage systems such as Entra ID, Exchange, Azure, and Teams, and to build automations that streamline operations. Provide hands-on support for day-to-day IT operations, including helpdesk coverage and occasional on-site support. Maintain clear communication across the business, ensuring accurate documentation and knowledge-sharing within the IT team. Key Skills & Experience Strong experience with … Microsoft SaaS and PaaS tools, particularly Microsoft 365 and Entra ID. A track record of delivering objectives and successfully implementing new systems. Proficiency in PowerShell scripting and automation. Solid all-round IT skills, including networking and hardware support. Minimum of 1 year in a helpdesk or similar IT support role, with evidence of ongoing personal development. More ❯
of technology, this could be the perfect role for you. Key Responsibilities Support the delivery of the internal IT roadmap, including: Managing users, devices, policies and configurations via Microsoft Intune and Entra. Developing and maintaining a SharePoint-based extranet for external collaboration. Supporting and enhancing cloud-based telephony systems and on-site networks. Using PowerShell and Power Platform … to manage systems such as Entra ID, Exchange, Azure, and Teams, and to build automations that streamline operations. Provide hands-on support for day-to-day IT operations, including helpdesk coverage and occasional on-site support. Maintain clear communication across the business, ensuring accurate documentation and knowledge-sharing within the IT team. Key Skills & Experience Strong experience with … Microsoft SaaS and PaaS tools, particularly Microsoft 365 and Entra ID. A track record of delivering objectives and successfully implementing new systems. Proficiency in PowerShell scripting and automation. Solid all-round IT skills, including networking and hardware support. Minimum of 1 year in a helpdesk or similar IT support role, with evidence of ongoing personal development. More ❯
Supporting presales activities and client scoping sessions What we're looking for: Proven expertise in Google Workspace (G Suite) deployments Strong experience in email/domain migrations (e.g. Exchange to GWS) Comfortable with client-facing consulting and stakeholder management Experience integrating GWS with tools like Okta, Azure AD, or M365 Understanding of security, compliance, and data governance in More ❯
Supporting presales activities and client scoping sessions What we're looking for: Proven expertise in Google Workspace (G Suite) deployments Strong experience in email/domain migrations (e.g. Exchange to GWS) Comfortable with client-facing consulting and stakeholder management Experience integrating GWS with tools like Okta, Azure AD, or M365 Understanding of security, compliance, and data governance in More ❯