3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC More ❯
3rd-line support and mentor junior team members. Resolve complex technical escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical … projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC More ❯
London. Essential Requirements of the Field Service Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in MicrosoftServer operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and … administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Hold a full UK driving license with access to personal transportation. To discuss this exciting opportunity in More ❯
Support the planning and rollout of new technologies and applications. Qualifications & Requirements - Graduate IT Technician Minimum HNC in Computer Science, Information Systems, or equivalent experience. Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.). Microsoft 365 Administration/Developer certification preferred but not essential. Exposure to MicrosoftMore ❯
Merthyr Tydfil, Mid Glamorgan, Wales, United Kingdom
Yolk Recruitment
Overview We are currently working with a forward-thinking NHS entity who is seeking a strategic and technically proficient leader to head its End User Computing (EUC) and Microsoft 365 (M365) environments. This senior-level role will combine technical leadership, operational management , and strategic planning , delivering robust end user services across on-premises and cloud platforms. Key Responsibilities … services. Drive the adoption of best practices, automation, and cloud-native solutions to improve service agility and quality. Provide expert-level technical guidance across multiple technology stacks, including: Microsoft 365 (Exchange, SharePoint, Power Platform) Device management (Desktops, Mobile, Thin Clients) Identity & access services (Active Directory, Citrix, Endpoint Management) Ensure delivery of reliable, secure, and user-focused … and influencing enterprise-level strategy. Ability to communicate complex technical information clearly to diverse audiences. Desirable Attributes Formal leadership training (e.g., ILM Level 5 or equivalent). Relevant Microsoft certifications. Experience with public cloud environments, DevOps practices, and Agile methodologies. Background in delivering digital transformation and fostering high-trust, inclusive teams. Think this one's for you If More ❯
in person, able to fit into a fast paced, dynamic environment with a 'can do attitude' and ability to build relationships across different levels of the business Advanced Microsoft Excel skills Excellent time management, attention to detail and follow-up skills. Ability to work autonomously and contribute to team objectives. Proficiency in Microsoft Office and data … management tools About Accelerant Accelerant is a services and data platform for the specialty insurance market. Our mission is to align incentives across the ecosystem. Our Risk Exchange harnesses advanced data analytics and AI to reduce information asymmetries and operational barriers. We connect expert underwriters with risk-capital partners, turning decades-old, siloed processes into data-rich insight More ❯