Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process … of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o Windows Server technologies such as Active Directory, DHCP and DNS. o Bare metal recovery … and backup. o Procedures for servers and workstations. o Working with Microsoft Windows 10 as well as a knowledge and understanding of earlier versions. o Email and server migrations including knowledge of MicrosoftExchange and Exchange Online. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling More ❯
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands, England
Bromsgrove District Council
of progress towards resolution. Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals. Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has … been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. … premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows More ❯
mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role working More ❯
Oldbury, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Evolve Personnel
Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and More ❯
Employment Type: Permanent
Salary: £26000 - £31000/annum Plus generous Commission Structure
experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support More ❯
Bedworth, Stockingford, Warwickshire, United Kingdom
SF Recruitment
experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop/Desktop hardware support More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
MS Talent Ltd
solutions through contributing to the wider support function, resolving technical issues and working closely with customers. Key Responsibilities Support infrastructure upgrades: Windows Server (2016+), Active Directory, SQL Server, Exchange, SharePoint, Remote Desktop Services, Office, Microsoft 365, and Veeam Backup. Assist in the build, configuration, and ongoing support of cloud infrastructure. Provide level 2 reactive support in … maintain backup systems (daily/weekly), perform restores, and support disaster recovery testing. Essential Skills & Experience Strong background in network infrastructure (LAN/WAN/Firewall technologies). Microsoft Windows Server (2016+) administration, Active Directory, Group Policy. Experience with Hyper-V, clustering, and high-availability environments. Working knowledge of Remote Desktop Services and Microsoft 365 (admin More ❯
for goods and services and track their progress. Whats essential. Experience within a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remote desktop and service desk applications. Experience of IT and telecommunications with an understanding of … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DGH Recruitment
Directory (AD), Entra ID and Group Policies (GPO/GPP). Responsibilities: - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Assist in supporting, maintaining … providing recommendation for implementation of changes and products Required Skills/Experience: - Strong knowledge of O365 SAAS environments and End User Computing technology environments. - Strong knowledge of the Microsoft 365 stack including Intune, SharePoint, OneDrive, Exchange and Teams. - Strong knowledge of Active Directory and Group Policies (GPO). - Knowledge of Entra ID Modern Workplace Engineer (M365 More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Corriculo Ltd
an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force … be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick More ❯
end users comfortably through change Technical Skills: High level of experience in the management of digital platforms Able to create visually clear and accessible training materials Familiar with Microsoft 365 (especially Teams, Word, PowerPoint, and Excel) Basic understanding of JavaScript and JSON able to interpret and edit data structures for platform configuration and troubleshooting Exposure to REST API … workflows and digital data capture tools Awareness of user access protocols, data quality standards, and platform governance Familiarity with basic API operation and how digital systems connect and exchange data Experience of delivering platform related projects, e.g. User management upgrade Experience of construction related platforms Behaviours: Passionate about delivering a great service, as part of the Business Support More ❯
of progress towards resolution. Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals. Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades More ❯