Euston, Norfolk, United Kingdom Hybrid/Remote Options
Morson Edge
their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team … members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 and … hands-on expertise with Intune/Endpoint Manager, including compliance configuration, secure app deployment, and advanced troubleshooting. Demonstrable experience in Power Apps development, automation, and integration across Microsoft 365. Solid understanding of Microsoft technologies: Active Directory, Azure, Microsoft 365, Exchange. Proficiency with PowerShell scripting for automation and diagnostics. Good understanding of networking fundamentals such as More ❯
King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
as they are going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows 10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security standards. Graduates … considered! Key Responsibilities Provide Tier 1 Service Desk support, logging and resolving incidents and service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure … accurate inventory management. Support the rollout of desktop applications and approved software. Assist with telephony systems, including Microsoft Teams Voice. Contribute to ICT improvement projects and knowledge base documentation. Escalate issues to senior ICT colleagues when required. What We're Looking For Essential Knowledge & Skills: Experience in ICT user support within a Service Desk environment OR a relevant degree More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid/Remote Options
Morson Edge
processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯