MSP Second Line IT Support Engineer / 2nd Line MSP IT Helpdesk
RG24, Popley, Hampshire, Sherborne St John, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DISConsulting IT Ltd
a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete … environment is Essential Experience providing support for telecoms-related issues, including VoIP, SIP, and hosted telephony platforms Excellent written and spoken communication skills Windows Server (Apply online only) (ADDS, DNS, DHCP, VPN) Microsoft 365 (Exchange, Entra ID, Intune and SharePoint) Virtual Server technologies (VMware, Hyper-V … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as More ❯
Employment Type: Permanent
Salary: £35000/annum
Posted: