IT Service Desk Analyst
- Hiring Organisation
- Eaton Syalon Limited
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
prioritise and manage support tickets in line with SLAs Troubleshoot hardware, software and basic network issues Support users with Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint) Manage user accounts via Active Directory (password resets, permissions, access) Escalate more complex issues to second-line support where required Maintain ...