Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and troubleshooting in a … will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards, thresholds More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯
Must be able to obtain SC Clearance or already hold SC clearance. Must have a good understanding on Incident Response approaches Must have knowledge and hands-on knowledge of Microsoft Sentinel (or any SIEM tool). Strong verbal and written English communication. Strong interpersonal and presentation skills. Strong analytical skills Must have good understanding on network traffic flows and … working in a SOC/NOC environment. Preferably holds Cyber Security Certification e.g. ISC2 CISSP, GIAC, SC-200, Certified SOC Analyst Experience with Cloud platforms (AWS and/or Microsoft Azure) Excellent knowledge of Microsoft Office products, especially Excel and Word Reports to Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Service More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … Collaborate with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid … and ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
other MS tools to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯
verbal and written English communication skills. Excellent interpersonal and presentation skills. Strong analytical skills. Expertise in TCP/IP network traffic and event log analysis. Hands-on experience with Microsoft Sentinel or similar SIEM tools. Administrative skills across multiple operating systems (Windows, OS X, Linux). Proficiency in shell scripting, creating Snort rules, or other log-searching query languages. … in IT security, preferably in a SOC/NOC environment. Cyber Security Certifications such as ISC2 CC or EPQ are preferred. Experience with Cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office, especially Excel and Word. Reports to: Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Services Who More ❯
Strong interpersonal and presentation skills. Strong analytical skills Must have expertise on TCP/IP network traffic and event log analysis. Must have knowledge and hands-on experience of Microsoft Sentinel (or any SIEM tool). Must have administrative skills in several operating systems, such as Windows, OS X, and Linux Must be proficient in basic shell scripting, creating … the IT security industry, preferably working in a SOC/NOC environment. Preferably holds Cyber Security Certification e.g. ISC2 CC, EPQ Experience with Cloud platforms (AWS and/or Microsoft Azure) Excellent knowledge of Microsoft Office products, especially Excel and Word Reports to Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Services More ❯
and formal database design methodologies. Experience in setting up monitoring and data quality exception handling. Strong data modelling experience. Experience managing and developing CI/CD pipelines. Experience with Microsoft Azure products and services, and proficiency in ETL processes. Experience of working with APIs to integrate data flows between disparate cloud systems. Strong analytical and problem-solving skills, with More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
McCarthy Recruitment Limited
best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on support across the Microsoft tech stack (Windows Server, Active Directory, Office 365, Azure). Troubleshoot complex issues and lead the integration of new technologies. Customer Service Excellence Be the voice of outstanding customer … service delivery. What Were Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical knowledge of Microsoft technologies. Exceptional leadership, communication, and problem-solving skills. Cool under pressure and a master of juggling priorities. Ready to Make an Impact? If you're a proactive leader with More ❯
best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on support across the Microsoft tech stack (Windows Server, Active Directory, Office 365, Azure). Troubleshoot complex issues and lead the integration of new technologies. Customer Service Excellence Be the voice of outstanding customer … delivery. What We’re Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical knowledge of Microsoft technologies. Exceptional leadership, communication, and problem-solving skills. Cool under pressure and a master of juggling priorities. Ready to Make an Impact? If you're a proactive leader with More ❯
reporting to key stake holders What we want from you Minimum 2:1 within a numeric based degree i.e. Maths, Economics, Business, Psychology, Physics etc. Proficient in use of Microsoft Office product suite, particularly Excel i.e. Pivot Tables and V-Lookups Clear, logical analytical approach to problem-solving Ability to investigate data, find trends, forecast performance and provide insightful More ❯
Databricks is preferred. Expertise in using T-SQL to interrogate and extract data through complex queries and stored procedures. A comprehensive understanding of databases, query optimisation, load monitoring, the Microsoft BI Stack and ETL frameworks. Technical expertise in data mining, data auditing, and segmentation. Experience building reusable data models, ideally with customer and/or asset data. Experience in More ❯
team on Azure opportunities. Guide customers through their journey with OneAdvanced, from understanding technical/non-technical requirements to delivery and operational support. Architect and migrate customer infrastructure to Microsoft Azure. Design and deploy secure, best practice-compliant technical solutions that align with the customer's overall IT strategy. Serve as a Cloud Advisor for OneAdvanced customers, optimizing costs … strong attention to detail and a proactive approach. Act as an ambassador for OneAdvanced, building trust within the customer environment. Proven experience (ideally 5+ years) in migrating customers to Microsoft Azure. Deep understanding of DevOps practices and cloud networking. What You Will Have Proficiency in core Azure services such as Azure Virtual Machines, Azure App Services, Azure SQL Database … ideally Terraform), CI/CD pipelines, DevOps automation, Azure Networking, Azure Identity, Azure Virtual Desktop, Cloud-native architecture (containers, serverless, and other services), Hybrid Cloud environments. Qualifications (AZ-104) Microsoft Azure Administrator (AZ-305) Microsoft Certified: Azure Solutions Architect Expert (AZ-500) Microsoft Certified: Azure Security Engineer Associate - Desirable (AZ-700) Microsoft Certified: Azure Network Engineer More ❯
for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider … security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration … Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week 37.5 hours per week, Monday to Friday, shifts between 8.00am - 6.00pm. Expected Duration More ❯
What experience you'll bring: What you will bring; Must be able to obtain or already hold SC Clearance. Good understanding of Incident Response approaches. Hands-on experience with Microsoft Sentinel or similar SIEM tools. Strong verbal and written English communication skills. Interpersonal and presentation skills. Analytical skills. Understanding of network traffic and activities. Knowledge of Vulnerability Scanning, Management … in IT security, preferably in a SOC/NOC environment. Cyber Security Certifications such as GIAC, ISC2, or SC-200 preferred. Experience with Cloud platforms (AWS and/or Microsoft Azure). Proficiency with Microsoft Office, especially Excel and Word. Reports to Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Services Who More ❯
effective IT solutions. Our benefits include 401(k), health, dental, vision insurance, life insurance, disability coverage, paid time off, and professional development support. Job Responsibilities: Design and build SharePoint (Microsoft 365) sites using various graphics tools. Develop user interfaces, site animations, and effects. Align SharePoint site design with organizational strategies and government requirements. Analyze customer needs and software requirements … with web development focus and 10 years' experience or BA/BS with 12 years' experience. TS/SCI clearance with investigation (T5) and eligibility for Top Secret. Three Microsoft Certifications from a specified list, including Power BI, Data Analyst, Power Platform, Azure Data Scientist, Azure AI Engineer, AI Engineer, Azure Data Engineer, or Azure Developer. Two certifications from More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Kerv Digital for Digital Transformation
experienced in test automation, you will be equally as talented and able to contribute to manual testing where required as well. You will be responsible for automated testing of Microsoft Dynamics & Power Platform solutions within our projects, setting the Automation approach and delivering it. You will be involved in the maintenance and evolution of our frameworks and automation test … an automation capability. Key Responsibilities: Design, develop, and maintain automated test scripts using Playwright and Cucumber Maintenance and continuous improvement of our test automation frameworks Execute manual testing for Microsoft Dynamics and Power Platform solutions Carry out API and Accessibility testing where required Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure test coverage Integrate … of 5 years' experience in automated testing ISTQB Certification (Foundation or Advanced) Proven experience in both manual and automated testing at all levels of testing Hands-on experience with Microsoft Dynamics and Power Platform. Experience working in Agile/Scrum environments Strong understanding of software testing principles and methodologies Strong understanding and practical application of principles of test automation More ❯
Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and … management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and More ❯
Communication skills, IT skills, Organisation skills, Problem solving skills, Analytical skills, Team working, Initiative, Skills in Excel, Experienced in data, understanding of data concepts, knowledge of SQL, Programming languages, Microsoft Excel, Power BI knowledge Apply Now More ❯
Solid knowledge of T-SQL, with experience writing complex queries and developing stored procedures to extract and interrogate data. Deep understanding of databases, query optimisation techniques, load monitoring, the Microsoft BI Stack, and ETL frameworks. Technical expertise in data mining, auditing, and segmentation. Experience in building reusable data models, preferably involving customer and/or asset data. Skilled in More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
Publicis Groupe
audit findings to spot common trends and suggest process improvements. Qualifications 3+ years' experience in reporting, analytics, finance, or compliance within media or a related industry. Advanced proficiency in Microsoft Excel (pivot tables, formulas, data visualization). Experience working with Power Query, SharePoint, or other automation tools is a plus. Strong analytical skills with the ability to interpret and More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
heart of national supply chain operations. As an Infrastructure Engineer, you'll play a critical role in ensuring system stability, supporting endpoint management, and enhancing data governance through your Microsoft Intune and Purview expertise. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions. Managing endpoint configuration and device compliance using Microsoft Intune. Supporting data governance, compliance … and discovery using Microsoft Purview. Providing 2nd and 3rd line infrastructure support, resolving complex technical issues quickly and effectively. Maintaining on-premise and hybrid infrastructure, with involvement in cloud migrations (Azure preferred). Monitoring system performance, ensuring high availability and security across all platforms. Leading infrastructure upgrades and migrations with minimal operational disruption. Collaborating with internal teams and stakeholders … oriented, and passionate about leveraging technology to support secure and efficient operations. You should have: Proven experience in an Infrastructure Engineer or Systems Administrator role. Hands-on experience with Microsoft Intune for device management and security policies. Familiarity with Microsoft Purview for data classification, compliance, and governance. Solid knowledge of Windows and Linux operating systems. Experience with virtualisation More ❯
troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with … for the Modern Workplace Engineer position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your … Microsoft skill-set, you will have a good level of experience across Service Delivery/Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative More ❯
Staffordshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
strategies, responding to threats and strengthening infrastructure. You'll also occasionally lend a hand across IT when needed - so a generalist IT background is helpful too. The environment is Microsoft-focused (Azure, M365, Defender), with Exabeam as the primary SIEM, and you'll play a key part in their journey toward Cyber Essentials Plus certification. The Role Investigate, respond … to, and resolve security incidents Shape and improve SIEM monitoring and response using Exabeam Guide on Azure security controls: Entra ID, Defender, NSGs, Key Vault, etc. Harden infrastructure across Microsoft 365 and Endpoint environments Collaborate with System Admins, SOC Analysts, and Network Engineers Support compliance with upcoming Cyber Essentials certification Automate tasks with scripting (PowerShell, KQL, Python a plus … non-technical users understand and adopt secure practices What We're Looking For 5+ years in IT Security Engineering or a related technical field Proven hands-on experience with: Microsoft 365 & Azure Security (Defender, Entra ID, Conditional Access) Networking fundamentals (Cisco Meraki, VPNs, segmentation) SIEM (ideally Exabeam) Endpoint security and EDR/XDR Background in general IT or infrastructure More ❯