MobileDeviceManagement Administrator We are looking for a self-motivated, independent, detail-oriented, and responsible team player to join our team as a MobileDeviceManagement Administrator. In this role, you will be responsible for the procurement, deployment, and inventory maintenance of mobile devices. - 6 months fixed term contract with chance of … extension Responsibilities: Maintain physical inventory of mobile devices, updating inventories of what devices were deployed and to whom Approve and deny requests for devices Create and maintain reports related to mobile devices Manage cellular plans for phones and MiFis Troubleshoot device, connectivity, and application issues Manage MDM environment Manage Apple Business Manager account Qualifications: At least … years of experience managing mobile devices Experience with iOS Apple Devices Excellent communication and organizational skills Ability to learn and support new systems and applications Experience with Microsoft Office including Outlook and Excel Requirements: Associates degree from a two-year college or technical equivalent Experiences with other MDM platforms (MobileIron, Intune.) Experience working with cellular carriers Experience with MS More ❯
An ITIL-based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle tickets across laptops, desktops, mobile devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide … support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line Support Engineer or … a wide range of IT services Excellent communication skills, patience, and customer empathy Ability to adapt and learn in a fast-paced environment Familiarity with ITIL processes and service management best practices Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and More ❯
An ITIL-based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle tickets across laptops, desktops, mobile devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide … support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line Support Engineer or … a wide range of IT services Excellent communication skills, patience, and customer empathy Ability to adapt and learn in a fast-paced environment Familiarity with ITIL processes and service management best practices Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and More ❯
are looking to add to the team due to internal promotion. The position offers exposure to a broad range of technologies and the chance to grow your skills across device support, Microsoft 365, infrastructure, and networking. It's an ideal opportunity for someone with a passion for IT support who enjoys problem solving, working with people, and learning in … environment. Key Responsibilities Act as the first point of contact for IT issues, providing technical support to end-users. Troubleshoot and resolve problems across Windows and macOS devices. Support mobiledevicemanagement tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT service More ❯
for a Telephony & AV Technician to join our Global Investment Banks End User Computing team within the IT department. This role involves administrating the Cisco desk telephone system, supporting mobile and desk phone handsets, and maintaining AV meeting room equipment. The ideal candidate will have excellent interpersonal skills and a strong background in telephony and AV support and administration. … will own the role. Required Skills & Qualifications: Proven experience in a similar Telephony and AV Technician role. Strong knowledge of Cisco IP Telephony and video conferencing systems. Experience with mobiledevicemanagement, including BlackBerry Work, Samsung, and iPhone. Excellent problem-solving skills with the ability to diagnose and fix hardware component faults independently. Exceptional communication skills, both … AV meeting rooms, including conducting daily morning checks. Provide support for the Broadcasting Studio, assisting with the recording and broadcasting equipment used for live internal announcements. Install and support mobile phone applications and hardware for 700 devices (Samsung & iPhone). Interact daily with users at all levels, including executive management, to resolve issues and support their telephony and More ❯
