We are seeking a skilled and detail-oriented MobileDeviceManagement (MDM) Specialist to work exclusively on our in-house MDM platform. The ideal candidate will be responsible for creating, validating, and managing client-specific MDM policies to ensure seamless device provisioning and compliance across various geographies. This role is crucial in supporting our commitment to … with industry standards and client needs. Monitor and maintain the MDM system to ensure optimal performance, scalability, and reliability. Troubleshoot and resolve issues related to MDM configurations, deployments, and device provisioning. Support the development of devicemanagement strategies, including lifecycle management, security updates, and policy enforcement. Work closely with the product team to provide feedback and … compliance requirements in over 100 countries. Provide documentation, training, and technical support to internal teams and clients as needed. Stay updated on the latest trends and best practices in mobiledevicemanagement and security. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Proven experience as an More ❯
technology solutions provider in the clinical trials space, committed to transforming how studies are conducted through innovative digital platforms. Our mission is to simplify and secure the deployment of mobile technologies across global clinical research environments. Job Role As the SaaS Product Owner for MobileDeviceManagement (MDM) and eSIM, you will own the strategy, roadmap … and execution of our device connectivity and management solutions. You will work cross-functionally with engineering, UX, regulatory, and commercial teams to deliver secure, scalable, and user-friendly products that support decentralized and hybrid clinical trials. Key Responsibilities: · Define and prioritize the product backlog for MDM and eSIM capabilities within our SaaS platform. · Collaborate with stakeholders to gather … Lead the product lifecycle from ideation through launch and iteration, ensuring alignment with business goals and regulatory requirements. · Partner with ODMs and internal teams to manage eSIM provisioning, remote device configuration, and connectivity. · Ensure seamless integration of MDM features with clinical trial workflows, including device enrollment, remote monitoring, and data security. · Monitor product performance and user feedback to More ❯
technology solutions provider in the clinical trials space, committed to transforming how studies are conducted through innovative digital platforms. Our mission is to simplify and secure the deployment of mobile technologies across global clinical research environments. Job Role As the SaaS Product Owner for MobileDeviceManagement (MDM) and eSIM, you will own the strategy, roadmap … and execution of our device connectivity and management solutions. You will work cross-functionally with engineering, UX, regulatory, and commercial teams to deliver secure, scalable, and user-friendly products that support decentralized and hybrid clinical trials. Key Responsibilities: · Define and prioritize the product backlog for MDM and eSIM capabilities within our SaaS platform. · Collaborate with stakeholders to gather … Lead the product lifecycle from ideation through launch and iteration, ensuring alignment with business goals and regulatory requirements. · Partner with ODMs and internal teams to manage eSIM provisioning, remote device configuration, and connectivity. · Ensure seamless integration of MDM features with clinical trial workflows, including device enrollment, remote monitoring, and data security. · Monitor product performance and user feedback to More ❯
End-User Computing (EUC) Lead is responsible for the strategy, design, deployment, and operational health of all end-user technology platforms, including physical and virtual desktop environments, application delivery, mobiledevicemanagement (MDM), and collaboration tools. This role requires a strong blend of technical expertise, leadership skills, and a commitment to optimizing the employee experience and productivity … or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobiledevicemanagement (MDM). Ensure application packaging, deployment, and virtualization (e.g. … specifically on leading EUC, Desktop Engineering, or Service Delivery teams. Technical Expertise: Deep proficiency in Microsoft Windows 10/11 operating systems and Group Policy management. Expertise in Endpoint Management solutions (e.g., Intune, MEM/SCCM, or similar UEM platforms). Proven experience managing and engineering Virtual Desktop Infrastructure (VDI) environments. Strong understanding of networking fundamentals, DHCP, DNS, and More ❯
End-User Computing (EUC) Lead is responsible for the strategy, design, deployment, and operational health of all end-user technology platforms, including physical and virtual desktop environments, application delivery, mobiledevicemanagement (MDM), and collaboration tools. This role requires a strong blend of technical expertise, leadership skills, and a commitment to optimizing the employee experience and productivity … or Azure Virtual Desktop). Manage the full lifecycle of operating system deployments, patching, updates, and images (Windows, macOS), ensuring stability and security. Drive the effective use of modern management tools (e.g., Microsoft Intune, SCCM, or equivalent ) for unified endpoint management (UEM) and mobiledevicemanagement (MDM). Ensure application packaging, deployment, and virtualization (e.g. … specifically on leading EUC, Desktop Engineering, or Service Delivery teams. Technical Expertise: Deep proficiency in Microsoft Windows 10/11 operating systems and Group Policy management. Expertise in Endpoint Management solutions (e.g., Intune, MEM/SCCM, or similar UEM platforms). Proven experience managing and engineering Virtual Desktop Infrastructure (VDI) environments. Strong understanding of networking fundamentals, DHCP, DNS, and More ❯
empathetic support based on executive user needs. Provide information on our customers’ products and services when asked. Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment Mobiledevice support (iOS/iPhone/iPad) Experience in MobileDeviceManagement and Mobile Application Management. (iPhone and Android) General Core Competencies to be More ❯
empathetic support based on executive user needs. Provide information on our customers’ products and services when asked. Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment Mobiledevice support (iOS/iPhone/iPad) Experience in MobileDeviceManagement and Mobile Application Management. (iPhone and Android) General Core Competencies to be More ❯
empathetic support based on executive user needs. Provide information on our customers’ products and services when asked. Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment Mobiledevice support (iOS/iPhone/iPad) Experience in MobileDeviceManagement and Mobile Application Management. (iPhone and Android More ❯
empathetic support based on executive user needs. Provide information on our customers’ products and services when asked. Seasoned in supporting Microsoft and Apple operating systems in an enterprise environment Mobiledevice support (iOS/iPhone/iPad) Experience in MobileDeviceManagement and Mobile Application Management. (iPhone and Android More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
managing endpoints via MDM tools (e.g., Jamf, Intune, Kandji). Previous desktop/laptop or IT field service experience required. Technical Proficiencies: PC imaging, PC hardware break/fix, Mobiledevice support (iOS & Android), Active Directory, O365/M365 administration, MobileDeviceManagement, Helpdesk/service desk ticketing software (Jira). Bonus: Experience with scripting More ❯
managing endpoints via MDM tools (e.g., Jamf, Intune, Kandji). Previous desktop/laptop or IT field service experience required. Technical Proficiencies: PC imaging, PC hardware break/fix, Mobiledevice support (iOS & Android), Active Directory, O365/M365 administration, MobileDeviceManagement, Helpdesk/service desk ticketing software (Jira). Bonus: Experience with scripting More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: Windows OS environment Desktop/laptop fleet managementMobiledevicemanagement Remote support tools Proven teammanagement and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc.Sound like you? Please get your CV over to us ASAP. More ❯
to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support for macOS and iOS devices across multiple client environments. Manage, configure, and maintain devices using MobileDeviceManagement (MDM) tools such as Jamf , Addigy,Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades … consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of DeviceManagement and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly and confidently. Comfortable working independently and managing multiple priorities in More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
We're looking for an experienced MDM Migration Specialist to lead the removal of MobileDevice Manager Plus (MDM+) and migrate all enrolled devices into Microsoft Intune/Endpoint Manager . This is a hands-on technical role requiring strong expertise in MDM platforms, Intune deployment, and device compliance management Key Skills & Experience Proven experience uninstalling … and decommissioning ManageEngine MDM+, Expert in Microsoft Intune/Endpoint Manager - configuration profiles, compliance policies, app deployment, and device enrollment. Integration knowledge: Azure AD, Conditional Access, Autopilot . Understanding of Apple Business Manager (ABM) and Android Enterprise . Strong PowerShell scripting for bulk actions and automation. Excellent documentation and stakeholder communication skills. Responsibilities Audit and prepare devices currently managed … policies and enroll devices into Microsoft Endpoint Manager. Validate compliance, test deployment, and report progress. Support IT operations during the migration process. Ideal Background 3+ years in endpoint or devicemanagement roles. Microsoft certifications (MD-102, MS-101, or equivalent). Previous migration projects from third-party MDMs to Intune. *Rates depend on experience and client requirements More ❯
Windows 10/11, Active Directory, and Exchange Online environments Manage incidents, requests, and access control through the ITSM platform Assist with joiners/movers/leavers processes, device builds, and mobiledevicemanagement (MDM/MAM) Troubleshoot VPN, Teams, and audio-visual meeting setups Maintain clear documentation and consistent communication with end users Skills & Experience More ❯
Provide assistance, alongside other teams, with the project delivery of new and enhanced services Processes: Efficiently progress tickets within the ITSM platform in the delivery of incident resolution, problem management, and request tickets Capture and maintain configuration items in the ITSM, SharePoint environments, and RMM tools Record all time spent and capture detailed ticket notes in the ITSM platform … site and comfortable with travelling to multiple sites during the week) Excellent knowledge of Windows deployment and support Hands-on experience with Intune and SCCM Experience M365, Azure and mobiledevicemanagement Knowledge of network troubleshooting, firewalls, Wi-Fi and mobile devices Fluent English What we offer in return: Basic salary plus performance bonus 34 days More ❯
Provide assistance, alongside other teams, with the project delivery of new and enhanced services Processes: Efficiently progress tickets within the ITSM platform in the delivery of incident resolution, problem management, and request tickets Capture and maintain configuration items in the ITSM, SharePoint environments, and RMM tools Record all time spent and capture detailed ticket notes in the ITSM platform … site and comfortable with travelling to multiple sites during the week) Excellent knowledge of Windows deployment and support Hands-on experience with Intune and SCCM Experience M365, Azure and mobiledevicemanagement Knowledge of network troubleshooting, firewalls, Wi-Fi and mobile devices Fluent English What we offer in return: Basic salary plus performance bonus 34 days More ❯
for switching, VPN, hardware, OS, and basic LAN/WAN faults. Cybersecurity Oversight Enforce MFA, conditional access, vulnerability patching and CIS-aligned baselines. Run phishing simulations, incident playbooks and device-compliance audits. Collaborate with the IT Manager on threat monitoring, investigations and ISO 27001 compliance. Ensure alignment with BW’s commitment to Cyber Essentials Plus and information security best … and collaboration platforms such as Egnyte, SharePoint, and Microsoft Teams. Understanding of SQL databases (Azure SQL, Supabase) and their integration into reporting tools such as Power BI. Experience supporting mobiledevicemanagement (iOS/iPadOS, rugged devices). Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls). Proven ability More ❯
for switching, VPN, hardware, OS, and basic LAN/WAN faults. Cybersecurity Oversight Enforce MFA, conditional access, vulnerability patching and CIS-aligned baselines. Run phishing simulations, incident playbooks and device-compliance audits. Collaborate with the IT Manager on threat monitoring, investigations and ISO 27001 compliance. Ensure alignment with BW’s commitment to Cyber Essentials Plus and information security best … and collaboration platforms such as Egnyte, SharePoint, and Microsoft Teams. Understanding of SQL databases (Azure SQL, Supabase) and their integration into reporting tools such as Power BI. Experience supporting mobiledevicemanagement (iOS/iPadOS, rugged devices). Hands-on understanding of cybersecurity frameworks (ISO 27001:2022, ISO 22301, Cyber Essentials Plus, CIS controls). Proven ability More ❯
IT assets, and help maintain access control and documentation processes across the business. This role suits a recent graduate with strong technical aptitude and an interest in IT project management, SaaS platforms, and business process automation. Key Responsibilities: Project Coordination Assist in managing IT projects and software development tasks delivered by an overseas third-party IT provider. Track project … account setup, permissions, and MFA policies ensuring security and compliance. Log and help resolve IT-related issues by coordinating with the companys Managed Service Provider (MSP). Hardware & Asset Management Set up and configure new IT assets including PDAs, laptops, mobile devices, and printers. Maintain an accurate IT asset register, ensuring all equipment is securely tracked and maintained. … Support MDM (MobileDeviceManagement) enrolment, monitoring systems and security compliance. Information Security & Documentation Support the implementation of ISO 27001 controls (training provided). Maintain records, policies, and evidence packs for internal and external audits. Assist in documenting IT processes, change logs, and training materials Data & Integration Support Learn and support simple data integrations or automations using More ❯
issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS. Evaluate … Strong hands-on experience in Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM, Azure and Microsoft Office Suite Knowledge of VMware, Citrix, MDM (MobileDeviceManagement), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism More ❯
Senior Messaging & Collaboration Engineer Inside IR35 This is a senior, hands-on technical role responsible for the design, implementation, optimisation, and administration of enterprise-level messaging, collaboration, and mobiledevicemanagement platforms. The successful candidate will act as the technical lead for Microsoft Exchange, Microsoft 365, Intune, and associated technologies, driving large-scale transformation and modernisation initiatives More ❯