Senior Onsite IT Technician
Sunderland, Tyne and Wear, UK
Verisure
resolve hardware, software, and network issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and other peripherals Videoconferences: Ensuring the videoconferences are working correctly, troubleshooting technical issues that arise during meetings, and providing technical assistance to participants Incident Management: Track and … exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/ More ❯
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