2 of 2 Mobile Device Management Jobs in Surrey

Technical Account Manager - Enterprise Mobility Solutions/Mobile Device Management We are seeking a Technical Account Manager (TAM) with strong sales capabilities to lead both the technical delivery and commercial growth of enterprise mobility solutions (primarily MDM/EMM platforms). The ideal candidate has deep technical expertise with on-premise deployments and also excels at building … customer relationships that drive revenue. This role will manage the full customer lifecyclefrom technical onboarding to commercial upsell and renewal strategy. Essential 510 years of experience in technical account management, solution engineering, or sales engineering Proven track record in MDM/EMM solution delivery and account expansion or renewal sales Hands-on experience with on-premise enterprise deployments Strong More ❯

consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯