2 of 2 Mobile Device Management Jobs in Tewkesbury

end users, either via email, ticketing or over the phone. Provide advanced troubleshooting for customer incidents. Fulfil service requests. Hardware provisioning activities. Help lead and support the Major Incident Management Process. Help lead and support the Problem Management Process. Create and update process documentation and user guides. Collaborate with other PentenAmio teams to drive incident and problem resolution. … Assist the Operations team with inter-team knowledge transfer and workload integration. Providing management updates for service or customer issues What we're looking for Technical Proficiency and good troubleshooting ability Experience with Windows and Linux Desktop environments A fundamental understanding of IT networks Certification in or a good working knowledge of ITIL Proficient in use of ITSM ticketing … Office Service Desk experience Customer focused Excellent communicator face to face and online Desirable skills: Experience in Secure communications Unix experience Knowledge of Wi-Fi networks Experience with Apple mobile device management Qualifications & Eligibility To be eligible for this position you must: Be an British citizen; and Hold or be able to obtain a NSV-DV clearance. More ❯

documentation. Ensuring security hardening best practices are followed and that these remain up to date in various environments. What we're looking for: Demonstrated knowledge of PKI principles, certificate management, and cryptographic systems. Working knowledge of AWS Cloud Technologies. Strong understanding of networking fundamentals, e.g.DNS, TCP/IP, routing, and switching. Previous experience with Hypervisor technologies, e.g. VMware vSphere … solutions. Working knowledge of CI/CD principles and implementation in secure environments. Working knowledge of real-time communication protocols such as SIP, XMPP, and RTP. Experience with MDM (Mobile Device Management) platforms. Managing Cloud infrastructure with IaC tools such as Terraform, in a secure manner. Qualifications & Eligibility To be eligible for this position you must: Be More ❯