issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and other peripherals Videoconferences: Ensuring the videoconferences are working correctly, troubleshooting technical issues that arise during meetings, and providing technical assistance to participants … Incident Management: Track and manage incidents using a ticketing system, ensuring all issues are documented and resolved in a timely manner Ownership: responsible for engagement, interpreting client needs, offering optimal solutions, and taking ownership of resolution or assuring resolution via line of business partners Collaboration: Work closely with other … of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobiledevicemanagement, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. More ❯
south west london, south east england, united kingdom
Verisure
issues for VIP clients, ensuring minimal disruption to their workflow System Maintenance: Perform regular maintenance and updates on VIP clients devices, including laptops, desktops, mobile devices, and other peripherals Videoconferences: Ensuring the videoconferences are working correctly, troubleshooting technical issues that arise during meetings, and providing technical assistance to participants … Incident Management: Track and manage incidents using a ticketing system, ensuring all issues are documented and resolved in a timely manner Ownership: responsible for engagement, interpreting client needs, offering optimal solutions, and taking ownership of resolution or assuring resolution via line of business partners Collaboration: Work closely with other … of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobiledevicemanagement, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. More ❯
Twickenham, Hampton, Greater London, United Kingdom
Ashdown Group
large organisation. In addition, skills with the following will also be required: - Support experience across, servers, systems, networks and infrastructure - Virtual servers and storage - Mobiledevicemanagement systems - Email platforms - Mac and Windows environments/software More ❯
large organisation. In addition, skills with the following will also be required: - Support experience across, servers, systems, networks and infrastructure - Virtual servers and storage - Mobiledevicemanagement systems - Email platforms - Mac and Windows environments/software More ❯
