2nd Line Support Engineer – MobileDeviceManagement Location: Hatfield| Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – MobileDeviceManagement (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based MobileDeviceManagement to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you’ll provide MobileDeviceManagement support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment … pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you’ll ensure smooth MobileDeviceMore ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
3rd Line Engineer - MobileDeviceManagement Location: Hatfield - Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud … and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters technical and security standards for … Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 3rd Line MobileDeviceManagement Engineer, you will be responsible for managing and delivering the More ❯
3rd Line Engineer MobileDeviceManagement Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in MobileDeviceManagement (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobiledevice services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer MDM: Manage and deliver end-to-end mobiledevice deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … line teams. Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution. Maintain compliance with technical and security standards, contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd More ❯
3rd Line Engineer – MobileDeviceManagement Hatfield (Onsite)Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in MobileDeviceManagement (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobiledevice services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer – MDM: Manage and deliver end-to-end mobiledevice deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … line teams. Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution. Maintain compliance with technical and security standards, contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd More ❯
Hatfield, Hertfordshire, South East, United Kingdom
VIQU IT Recruitment
3rd Line Engineer – MobileDeviceManagement Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in MobileDeviceManagement (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobiledevice services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer – MDM: Manage and deliver end-to-end mobiledevice deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … line teams. Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution. Maintain compliance with technical and security standards, contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd More ❯
a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern DeviceManagement using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint Manager * Apple Business More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯
Wheathampstead, St. Albans, Hertfordshire, England, United Kingdom
Apache Associates
IT Strategy & Planning Develop and implement a forward-thinking IT roadmap Identify and deliver digital transformation opportunities Collaborate with senior leadership to create and maintain IT policies Infrastructure & Systems Management Manage network architecture, hardware, cloud services, and software Maintain connectivity and system uptime across office and remote sites Oversee mobiledevice deployment and rugged hardware for site … regulations Project Support & Integration Support implementation of key construction software (Deltek PIM, Autodesk, BlueBeam, InDesign, Asta PowerProject, etc.) Provide technical support and integration guidance across departments Team Leadership & Vendor Management Lead and mentor our IT Support Engineer Manage external vendors and service providers Troubleshooting & Support Deliver hands-on IT support and training to all staff Resolve issues promptly, minimising … locations Escalate and liaise with third parties where necessary What We’re Looking For Qualifications & Experience Degree in IT, Computer Science, or a related field Proven experience in IT management and support Strong knowledge of: Microsoft 365 (SharePoint, Exchange, OneDrive, Entra ID, Azure) Windows Server 2022, Windows 11 Pro Dell hardware (PowerEdge, Latitude) VMware, Veeam Backup Cybersecurity solutions (WatchGuard More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Adecco
site in Peterborough. The ideal candidate will possess a robust technical foundation and a proactive approach to IT support and cyber security. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and … Intune for mobile and device compliance. As part of your M365 experience you will have a good working knowledge of Copilot and the functionality it can undertake to improve workflow for staff members. Candidates should also demonstrate proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats. A solid understanding of Microsoft Azure … DNS, DHCP), virtual desktops, and backup systems. Collaborate with the Cyber Security Officer for system patching and manage the Organisations Office 365 and Azure environments. Administer the Endpoint Manager mobiledevicemanagement system and provide technical support for corporate Apple phones. Respond to helpdesk tickets, resolve technical issues, document solutions, and share knowledge with colleagues. Engage in More ❯
day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯
day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯
time in the office. We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯