1st Line IT Support
Lowestoft, Suffolk, East Anglia, United Kingdom
Perfect Placement (UK) Ltd
dynamic IT support team. This role is crucial for providing first-line technical assistance, troubleshooting, and resolving IT-related issues for users within the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support environment or with a Managed Service Provider (MSP … and updated in the system. Adhere to the client IT policies and security standards, ensuring compliance with confidentiality and data protection regulations (e.g., GDPR, NHS Data Security and Protection Toolkit). Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and … environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Familiarity with NHS-specific systems, applications, and hardware (e.g., Smart Cards, SystmOne, NHS mail etc.). Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop, SimpleHelp). More ❯
Employment Type: Permanent
Salary: £28,000
Posted: