4 of 4 Natural Language Processing Jobs in the North East

Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead … omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business ...

maintaining data pipelines that process large volumes of data across a modern AWS-native stack. Using Apache Spark and PySpark for distributed data processing, Apache Airflow for orchestration, and a range of AWS services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets … reviewing output logs Amazon Athena - ad hoc querying of data in S3 Amazon Textract and Comprehend - familiarity with AI/ML document extraction and NLP services AWS S3, IAM, CloudWatch, EC2, ECR - core platform services used day-to-day AWS console proficiency - navigating, configuring, and monitoring services Understanding of Server ...

maintain analytical models using Python, SQL and cloud-based data platforms • Apply machine learning, AI and statistical techniques to business challenges • Work with NLP, LLM and Generative AI technologies where appropriate • Validate data, perform testing and ensure analytical output quality • Monitor model performance and support ongoing optimisation and governance • Contribute … Data Science, Mathematics, Statistics, Computer Science, Engineering or similar quantitative discipline Desirable • Experience with Microsoft Fabric or modern cloud-based data platforms • Exposure to NLP, LLMs or Generative AI technologies • Experience with MLOps practices and CI/CD pipelines • Understanding of data governance and model governance frameworks • Previous experience within ...

Engineering capability and contributing to the wider data and AI strategy. Designing, building, and productionising ML pipelines aligned to business goals. Delivering NLP and LLM-driven solutions, including fine-tuning and deployment. Implementing strong MLOps practices across model training, deployment, and monitoring. Working closely with Data Scientists to support, maintain … end. Strong Python and SQL skills, with experience building data and ML pipelines. Hands-on experience with Databricks and Azure. Practical experience with NLP and LLMs, including fine-tuning and applied use cases. Solid understanding of MLOps, CI/CD for ML, and production model monitoring. Exeperience with stakeholders ...