4 of 4 Natural Language Processing Jobs in the West Midlands

Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead … omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business ...

model APIs, prompt engineering, retrieval augmented generation Substantial depth and breadth across state-of-the-art AI/ML techniques such as Generative AI, NLP, Deep Learning, etc. Understanding of CS fundamentals, computational complexity, and algorithm design Ability to engineer and deploy well-architected software packages Strong communication and stakeholder ...

Engineering capability and contributing to the wider data and AI strategy. Designing, building, and productionising ML pipelines aligned to business goals. Delivering NLP and LLM-driven solutions, including fine-tuning and deployment. Implementing strong MLOps practices across model training, deployment, and monitoring. Working closely with Data Scientists to support, maintain … end. Strong Python and SQL skills, with experience building data and ML pipelines. Hands-on experience with Databricks and Azure. Practical experience with NLP and LLMs, including fine-tuning and applied use cases. Solid understanding of MLOps, CI/CD for ML, and production model monitoring. Exeperience with stakeholders ...

Strategy Develop and own a global strategy for AI‐enabled content creation, optimization, and quality improvement. Identify high-impact opportunities to apply LLMs, NLP, and automation to legislative and regulatory content. Drive Innovation & Delivery Lead ideation, requirements, and prioritization of AI initiatives across generation, summarization, enrichment, classification, and structural improvement. … development, or program management. Understanding of legal information structures across common-law and civil-law systems ( Legislation ). Experience applying AI/LLMs/NLP to content or workflow enhancement. Proven success leading complex cross-functional initiatives, ideally in global or matrixed environments. Strong analytical skills and comfort with data ...