Customer Success
- Location
- Greater London, England, United Kingdom
About Zencity Zencity is a mission-driven company transforming the work of government through community voices. Our community input and insights platform leverages advanced NLP and machine learning to help local government organizations make data-driven decisions. We work with 400+ cities and counties across the UK, US and Canada … platform outputs to real decisions. Client-facing presence: Confident delivering training, leading working sessions, and managing stakeholder expectations across levels. Preferred Experience working with NLP, ML-powered products, or data analytics platforms. Familiarity with community engagement, communications, or public safety workflows in a government context. Experience with project management tools ...